UI Action : Create request should redirect to a particular catalog item and after submission of the request it should map the sysid of the ticket from which the UI Action was triggered as the parent of the request submitted. Below is the script am us...
Hello Everyone, I am facing an issue while writing a test case using ATF module on Service catalog(Record Producer). I wrote a test case on record producer with 3 test steps 1) Open the record producer 2) Set Variable values 3) Close the record Produ...
We would like to customize the language translation the filter navigator for modules and applications. E.g. For Vulnerability Response, in german the translation is Schwachstellen-Antwort, this does not translate well, and we would like to adjust it ...
i want to know from wich table the field "respon" in the database view task assessment details come.Thanks!
Hi,I have created a client callable script include which is gliding one of the custom table created to fetch the data. The thing is that custom table has data coming in through POST API Call. So it's giving me error on the browser when those values a...
Hi, We have a requirement of posting Incident details from ServiceNow to slack channel. This is achieved using Slack spoke and we are able post Incident details to slack channel using Slack action. Further we would like to capture all the replies of ...
Hi Team , We have requirement that we have to check if the requestor is the part of DL or not but we are not sure how can we check in flow designer .We are trying with below approach but not getting succeed.We are using action like"lookup group membe...
Hello,I've created a workflow which creates a problem when a task is completed and populates the new record with the variables.Now, is there a way I can either amend this section or another method where I can add the new problem reference to the clos...
Hi, We've a condition where we're having emails/sms notifications and 'cc' to team "centraloperations" team dl through email script. For direct email notifications to that team, I've added condition on 'when to send'. Where I'm stuck is, (for CC)I'm ...
Hi All,Actually i have a requirement that , i have two fields "start date and End date", basically if end user select end date 10 days below from the start date , then we need to show error message on submit, user selects 10 or more than 10 days from...
Hi, I am having a major issue with Portal search in one of my instances, I cant narrow down the root cause. On my UAT works as per design, once you search a specific catalog item, it displays the results and once you clicked, it takes you to the cat...
Is there a way to update the meeting notes in the CAB workbench so that there is a link to the change currently being discussed?
Buenas noches, Soy nueva por aquÃ, por favor me podrÃan ayudar a saber como puedo pasar dasboards a la aplicación móvil? Actualmente mi instancia de desarrollo se migró a Vancouver y es donde estoy haciendo pruebas, veo q hay un dasboard y si lo jal...
Hello,I need to change the price in the cart using catalog client script.I am using a text box to enter a value in it, and this value gets added to the price in the cart.Just let me know how to set the price using catalog client script.Thanks,santosh
Hi, Getting ready to go-live with On-Call Schedules. We are moving out of Excel files and into the application. I have a few questions on some of our scenarios: 1. Holiday coverage - We have a 3-4 different "shifts" for on-call. Some groups have a Mo...
