Hi All, A new field needs to be created on the incident table called as "Is the Incident Existing/New?" (Select box with Existing and New choices). This field needs to be filled automatically based on the below logic.1. The incident needs to be raise...
Usecase: We want to copy Short Description and Description from catalog variables to RITM table Short description and Description.There are 3 conditions in use case:1. It will check in the catalog "Short Description" variable that it is having the da...
Hi All, could please help me for below script...!for one case there multiple alerts for those alerts there are multiple events, I want show all alerts events on case in case event related list table. For below script I am getting only one alert e...
Hello!I have created a User Criteria with advanced script. The script filters records from a custom table and returns true or false value. I wanted to check if the user criteria works on custom tables to display or hide the catalog item for a user ba...
Hey Community, Can u help me with 1 query I want to send notification but to dynamic users how can I achieve that? Thanks,
attaching kb to incident via rest api. i am able to create an incident using api but when closing i need to attach a default KB article to it. any way to do it ? if the kb article gets v1 or v2 , how can i get the updated version in ? or i need to ...
How can i use flow designer to add a location prefix before the name of the logged in user ? For example, if a user is from India , the display should show "ind - Piyush" .
Hi All,I have a requirement to auto attach one document to each record of the table once it is created. Please provide a solution to how to do this and what all needs to be done for this. Thanks in advance.
Hi All, I have a field called choose ERP which has dropdowns as SAP and GEOS.There is another field called Entity Name which refers to a custom table. The custom table consists these columns that is Business, SAP and GEOS. The requirement is if the u...
Hi All, Can someone please help me with fix script to upload bulk records in ServiceNow custom table.Sample record -TIA!!
Hi Team, I have created one checkbox through macro. I'm able to check that checkbox on the portal. But when I submit the form the checkbox gets cleared on the RITM level. I don't have any clear value script for this macro variable. Even I don't selec...
Hi All,I have created two fields in two different tables,Ex: I have created group field that reference to 'sys_user_grmrmber' in Table 'A' and I created 'user' field that reference to sys_user in Table 'B'. Now if I select group in Table 'A' the mem...
Hi all, We are in a process of implementing the robust tranform map to send the excel data into four different tables.In excel, we have four tabs, each tab contain one unique table data.But we have created a data source, in which we can only be able ...
Hi,In the portal how to put attachment ribbon on top instead of bottom.I want to put the Attachment ribbon should be on the top instead of bottom is it possible to place it in the top Please help me out how to configure the same. Thanks,
Hi,I have a variable set which is used in multiple catalog items,I need to add instructions to one of the variable in the variable set and those instructions should appear only on one particular catalog item.How to achive this ? @ankurt
