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Storing a value in client side scratchpad

Hi Team,We have a requirement as follows. We have an order guide - 'Onboarding request'. In the order guide, if the value selected for a checkbox variable 'need computer' is true, it has to create a new computer record in the CMDB computer table dyna...

Gopi22 by Giga Guru
  • 381 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to Edit ACL control of function fields

Please help me. I would like to know how to Edit ACL control of function fields.I had been creating reports using function fields.However, due to security enhancements to ACL related to function fields, the reports are no longer displayed. I want to ...

S Fujita by Tera Contributor
  • 710 Views
  • 4 replies
  • 0 helpfuls

Resolved! how to a add record producer variable to the list view

Hello Team, I have a variable (grayed out) on a record  which has been created via a record producer. I want to add that variable to the table list view. Could you please me with a way to achieve this.   Thank you!! Pravallika        

Hi All

HI All, I Have one application.I was summitted application after all Fields Read only. my Question is how to overcome to Read only After summitted  

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basha shaik by Tera Contributor
  • 202 Views
  • 2 replies
  • 0 helpfuls

How to attachment .bak file when content is encryption

We use function attachment default of Servicenow.However, When We upload file, we get error: File type not permitted or mime type does not match the file contentWe tried delete file content and upload file. We can upload this file If file content has...

Le Son by Tera Contributor
  • 325 Views
  • 2 replies
  • 0 helpfuls

Instance Restoration

Hi Team, Can somone please help me on the below information.We have a parent company now in that company one child customer is going to divide and planning for new instance creation.Please help me how can we do the Restoration and what checklist we n...

nikhitha24 by Tera Guru
  • 185 Views
  • 1 replies
  • 0 helpfuls

Script include return value not working.

Hi All,I am modifying a catalog in which I haveVariable 1: List collector variable name "Application" in which i am gliding "cmdb_ci_business_application". Variable 2: Environment which is select box having choices with, production, DEV, QA so on..  ...

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Activity filter is not showing the fields that are updated

I am having a custom table with few fields . When some changes are made for the fields, that is not getting captured in the Activity filter. I even configured the field in the activity filter by clicking on the filter icon.But still updated fields ar...

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Renu9 by Tera Contributor
  • 1916 Views
  • 6 replies
  • 1 helpfuls

attachment on catalog item

I have created catalog item , have a requriment to validate attachment size on  onsubmit catalog script. above catalog item sys_id=1c006ba297c67110dc42b380f053af9a  which is visible in url In above attachment table attachment have different sys_id. P...

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auskamalla by Tera Contributor
  • 303 Views
  • 2 replies
  • 0 helpfuls

Total duration of all records

Need total duration of below recordsscript:var val = 0;var count=new GlideRecord('metric_instance');count.addEncodedQuery('id=1db320a2970a31108fc572571153af98^value=In Progress');count.query();while(count.next()){val += count.duration.dateNumericValu...

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Charan123 by Tera Expert
  • 204 Views
  • 2 replies
  • 0 helpfuls