How to make read - only access for all the reports in Dashboard for all the users.
Hi Community,How to make read - only access for all the reports in Dashboard for all the users.Thanks in advance.
Forum Posts
Issue with Script Include function call
Hi All,Requirement is based on change of assigned to, I need to display count of incidents assigned to the selected assigned to.I had used onChange client script and Script include, but I am getting null value.When I tried to debug using script debug...
Resolved! How to insert 1000 records in incident table
I need 1000 records inserted in my incident table in PDI, how can I get it ?
Document Templates for RITM's
Hi All, I have created a HTML document template which is a PDF. The document is not stored in the attachment table, it is in sn_doc_template table in the form of template written on the Custom RITM table. Every time the template consumes the variable...
Resolved! Sync and Async calls
Hi All,I have few queries on Async and Sync calls we use in ServiceNow/Javascript1. How to make synchronous calls to async?2. What are different ways to make asynchronous calls in Servicenow?3. How to print JSON with below format.(Show incidents assi...
Require checkbox under label when checkbox hidden with UI policy
Hello-I have a label variable with 6 checkbox variables underneath that are visible once a user selects their application they are requesting access to, in this case Trackwise, and I would like to make 1 required. The checkboxes have a list collector...
Discuss and Follow button on the Incident and Change Request
I noticed a Discuss and Follow button on the Incident and Change Request banner of the form after upgrading to Vancouver. Questions: Is this a new feature of Vancouver? What is the functionality of these buttons? Could someone point me to the docume...
Resolved! Update the Incident Work Notes that Change has been Rejected
When the Change Request moves from Authorize to Scheduled state then Approval gets generated, if we reject the approval then the incident work notes must get updated that the 'Change has been rejected for the incident'. Please help me to figure out t...
How can I disable email notifications for a whole group?
I created a group of VIP's we do not want to receive any email notifications. I can create a condition per table in Notification Filter > Unsubscribe but when I try to create one globally I don't have an option to select the group. Is there another w...
Add external dashboard to ServiceNow
Hi, I've been asked to explore the option of adding an external systems (LogicMonitor) dashboard to ServiceNow, I have the URL for the external dashboard and thought it would be as easy as creating a new dashboard, and adding and new iFrame content b...
Resolved! On-Call rotation report does not reflect shift coverage changes
Hi all,This concerns an issue I found in reporting on on-call schedules. I have created a regular report [A] in the standard report builder application (Reports > Create New), on the v_rotation table. Filtered on a certain group and start time of the...
Resolved! Configure Reclassification System properties - CMDB Micro certification
Hi, Please help me out, how to solve this part of cmdb certification as i need to create reclassification tasks first for upgrade, downgrade & switch. Please find the attach and guide me. Thanks in advance!!!
Inserting images into an HTML field attaches the images to the current record table
Hi All,Inserting images into an HTML field attaches the images to the current record table,how to restrict this behaviorRegards,Jobin
Resolved! How to set "Requested for" on Request and Requested Item
Is it possible to set the field "Requested for" on a catalog item's Request and Requested item records? I have many catalog item to create where the Requested for is not supposed to be the person who actually filled out the form. However, Requests an...
Resolved! Securing system properties
I've been asked to only allow Security Admins to have access to System Properties.I've been asked to encrypt certain System Properties.Has anyone else done these things?Where can I find a good recipe for such actions?Is this a good idea?Is there alre...
