hi Guys, how we can copy attachments from one SC Tasks to another SCTasks. for example: one request having multiple SCTasks, I 'm not going attach the attachments in Request.I want to attach the attachment in any SCTAsk, that attachment should be cop...
Hello ServiceNow community, I have a requirement to know who from the active users we have is not a member of a group with type "ITIL" (Type is an out of the box field on the group table.we are on Helsinki Patch 11Thanks a lot.
Dear community,we want to setup our web application firewalls (WAF) in a specific CI class.As a WAF is of course for handling/anaylzing web traffic and it is a kind of "virtual" firewall layer on top of a phyiscal firewall. There can be many WAF ins...
Hello, How I can I send an email notification to all members of an assignment group ? Currently when an incident ticket is created it goes to the group incident queue manager. Any ideas are welcome.
Hi, I wanted to know on which record Walk up technician should work. wu_appointment or interaction? When I have created online appointment from Service portal widget 'Online check-in experience' then record will inserted in 'wu_appointment' and 'inte...
Hi All, I'll start off by saying, I am not a ServiceNow developer in our organisation and don't have access to create scripts/database views/etc. I'm in charge of a few different Service Management functions at my workplace, and also an ex-developer ...
But My requirement is to show application services in the status page.So , for that I have cloned the business service widget . Instead of showing business service --it is displaying the application services. But client don't want to see all applicat...
Hi All, I have one requirement to group by records on multiple columns and push latest record number into array form each group by. I am trying to accomplish using below script. It is not throwing error but also not displaying any record. Could someo...
Hi All, I have a Client Script which doesn't work as expect.It should remove values in 'State' field depends on current chosen value, but currently when I open the INC and it is with state 'New' then I have all of the choices/values but I should onl...
Hi, I have created a menu in the SP Header Menu. I want it to be multi-level dropdown. I have added menu and parent. but still i am unable to see the sub menus. Please help in this. Thanks,Samiksha
Hello,I populate the list collector from a custom table.There is two particular fields : application and AD Group.Currently , the list collector show the application (MU****IS) but I want to show the AD group How I can do that ? Here an example of d...
Hello Team, Yesterday there was some issue (Approx. 1 hour) in our prod instance due to database issue at ServiceNow side on which our instance is running. However, issue is resolved but i want about following details for RCA and submit report. 1. wh...
Hello Al, I want to set default priority as 4 in sc_task table in sc_task table there is only priority field impact and urgency field are not there. plz let me know how to o it. Thanks & Regards Keval
Hi, I have a requirement, A) A Business Rule will be created to auto-populate and update data into new records when the record is created or migrated into the {Network Appliance Hardwares} [cmdb_ci_net_app_server] table, with the below conditions.1) ...
Hi Community, I got a requirement to edit Glide List type field from list view. Is there any way we can do it? Thanks in advance