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Resolved! Choose the field to display in a list collector

Hello,I populate the list collector  from a custom table.There is two particular fields : application and AD Group.Currently , the list collector show the application (MU****IS) but I want to show the AD group How I can do that ? Here an example of d...

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Resolved! How to set Default Priority in SC_task table

Hello Al,  I want to set default priority as 4 in sc_task table  in sc_task table there is only priority field impact and urgency field are not there. plz let me know how to o it. Thanks & Regards Keval

keval3 by Tera Contributor
  • 2518 Views
  • 5 replies
  • 2 helpfuls

All state dropdowns are not showing

Hi Community, All state field dropdowns are not showing on problem table state field. I have added one custom option but its not showing in the dropdown of state field. I checked client scripts and ui policies. But didn't found any which is creating ...

servicenow admin interview questions

I am new to servicenow i am trying to get the job in the servicenow platform could you please help on interview questionsPlease suggest how i can get a job in servicenow platform

lakshmi79 by Tera Contributor
  • 20788 Views
  • 1 replies
  • 6 helpfuls

while running Client Script : TypeError: $ is not a function

Hi All, We have an issue with service portal. I incident form on urgency field we have added an VIP option. And it should not visible to the end user. But in our case we end user can also see the option VIP.  it is showing an error on browser as "The...

Community Alums by Community Alums  
  • 5828 Views
  • 5 replies
  • 0 helpfuls

How can I report on the date an Incident was reopened?

We currently make use of the incident.reopened_count field and the Reopen Count business rule.   They essentially increment the reopen_count when the state is changed from Resolved to any other state excluding closed.I've recently received a request ...

scottatah by Giga Expert
  • 7069 Views
  • 12 replies
  • 4 helpfuls

Resolved! How to get previous month with year in server script

Hi SNOW Community, I need to print previous month with year value (YYYYMM) in custom field whenever user updates record. I will use BR for this modification. So anyone please suggest me a way to achieve it. Ex: (Just have to get previous month with a...

RK41 by Tera Expert
  • 2518 Views
  • 4 replies
  • 1 helpfuls

Resolved! Change Management Fields definition document.

If there is a document that defines the meaning and purpose of the fields in the Planning Tab in the Change form, please give it to me. JustificationImplementation planRisk and impact analysisBackout planTest Plan  

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Resolved! Other fields not showing in interactive filter

Hi all,  I have a requirement wherein I need to get a specific field from the database view. The field can be filtered using dot walking through Parent field ---> Business Unit in the database view table. But is not visible when locating in the refer...

oww15 by Tera Contributor
  • 1796 Views
  • 5 replies
  • 1 helpfuls