Hello Team, Yesterday there was some issue (Approx. 1 hour) in our prod instance due to database issue at ServiceNow side on which our instance is running. However, issue is resolved but i want about following details for RCA and submit report. 1. wh...
Hello Al, I want to set default priority as 4 in sc_task table in sc_task table there is only priority field impact and urgency field are not there. plz let me know how to o it. Thanks & Regards Keval
Hi, I have a requirement, A) A Business Rule will be created to auto-populate and update data into new records when the record is created or migrated into the {Network Appliance Hardwares} [cmdb_ci_net_app_server] table, with the below conditions.1) ...
Hi Community, I got a requirement to edit Glide List type field from list view. Is there any way we can do it? Thanks in advance
Hi Community, All state field dropdowns are not showing on problem table state field. I have added one custom option but its not showing in the dropdown of state field. I checked client scripts and ui policies. But didn't found any which is creating ...
I am new to servicenow i am trying to get the job in the servicenow platform could you please help on interview questionsPlease suggest how i can get a job in servicenow platform
Label on the Report for data in reports not showing up post version upgrade to Utah. There must be a property which is causing this issue, Any leads would be helpful.@Ankur Bawiskar @Mohith Devatte @Maik Skoddow
Auto populate user details through script include and glide ajax
Hi All, We have an issue with service portal. I incident form on urgency field we have added an VIP option. And it should not visible to the end user. But in our case we end user can also see the option VIP. it is showing an error on browser as "The...
We currently make use of the incident.reopened_count field and the Reopen Count business rule. They essentially increment the reopen_count when the state is changed from Resolved to any other state excluding closed.I've recently received a request ...
Hi SNOW Community, I need to print previous month with year value (YYYYMM) in custom field whenever user updates record. I will use BR for this modification. So anyone please suggest me a way to achieve it. Ex: (Just have to get previous month with a...
If there is a document that defines the meaning and purpose of the fields in the Planning Tab in the Change form, please give it to me. JustificationImplementation planRisk and impact analysisBackout planTest Plan
Hi all, I have a requirement wherein I need to get a specific field from the database view. The field can be filtered using dot walking through Parent field ---> Business Unit in the database view table. But is not visible when locating in the refer...
As the subject states, I'm trying to connect the Child INCs to the Parent's Problem Ticket. I can confirm the Parent Ticket is set correctly, with six Children INCs now connected from an Incident Management perspective. I know how to manually associa...
We are trying to track when a user has logged into the system. I added the field 'last login' time to the user record, and looked at the audit history for that field. In that list, it is showing the user as logging in every few minutes or so, includi...
