Hi TeamNeed urgent help. I'm struggling to make a weekly/monthly problem report bcos we don't have CMDB incorporated in our ServiceNow tool. I need a consolidated problems report to include: Duration of the Problem ticketLast update to the problem ti...
Hello, I am working on existing workflow where I found that most of the activities are running twice in sub prod instance. Everything is fine in prod instance. I also imported xml from prod to avoid any issues; but it didn't help.Kindly help. Thanks,...
Hello ServiceNow community,I'm working on a project to build an onboarding order guide for our Employee Center. I have a requirement to organize the catalog items triggered in the order guide into distinct sections such as:Access (with 3 catalog item...
Hi, We have data source been created and type is Excel and method is AttachmentAlso there are few transform scripts been In placed. I want to use the existing data sources which is already been created to transfer the data in Target table. I'm getti...
We're currently exploring introducing Catalog Builder to our organization starting with our desktop team, and one of their use cases is whenever they have a new catalog item people can order, they would use a handful of templates to generate them. Th...
Hi,How to autopopulate assigned to field as group manager in Incident table On change of assignment group. I have tried it by using on change client script but its not saving the record because that manager is not group member of selected group. Can ...
The requirement is that, if the user selects a category "asset id change" in the change request form, then only asset of "cmdb_ci_firewall_device_palo_alto" class should be filtered or displayed in the configuration item field where it is a referenc...
Hi, I have a requirement, in flash form there is field called Type with option user, location and account. and another field called Tablename (data type is tablename ).If user is selected in type then sys_user table displays in table name. If locatio...
I have a requirement to display / hide a variable in Multi Row Variableset on the basis of value of task's short description but I am not able to fetch it. I know we can fetch value of a variable in parent form using g_service_catalog.parent.getValu...
Hi All, Can someone please let me know the right syntax to pass the internal name of the variable using current.variables."internal_variable_name"My issue with this, var VarIntName = "type_of_computer"var VarValue = current.variables."VarIntName" // ...
Hi All, Using Flow Designer Actions, I am making REST API call to send details using JSON format.I have input type string variable in which I want to Requester For Details like Name, Location, Email and Manager. In the script section of input variabl...
I have requirement to make certain fields visible and be mandatory based the selection in the list collector variable. List collector variable is populating from the choice table and there is 6 values which can be selected. These are Default Cost Cen...
Thanks for your help. I am trying to create an ACL or before query business rule that restricts the display of a record to a user based on the content of an entry in the record for the user. To display a record if the value of a field referencing a d...
Hi, I'd like to add attachments to closed RITM for non-admin users. When a RITM is closed, manage attachment icon is hidden. I found a BR for closed incidents, but anything for RITM. I've tried found the issue in ACLs, UI Macro called Attachment_Entr...
what is the means of inbound and outbound email actions ,and what is the difference between the both
