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Problem Management Report

Hi TeamNeed urgent help. I'm struggling to make a weekly/monthly problem report bcos we don't have CMDB incorporated in our ServiceNow tool. I need a consolidated problems report to include: Duration of the Problem ticketLast update to the problem ti...

Some workflow activities running twice

Hello, I am working on existing workflow where I found that most of the activities are running twice in sub prod instance. Everything is fine in prod instance. I also imported xml from prod to avoid any issues; but it didn't help.Kindly help. Thanks,...

Data source

Hi, We have data source been created and type is Excel and method is AttachmentAlso there are few transform scripts been In placed.  I want to use the existing data sources which is already been created to transfer the data in Target table. I'm getti...

anvitha ash by Tera Contributor
  • 359 Views
  • 4 replies
  • 0 helpfuls

Filtering ci upon selecting category in change request

 The requirement is that, if the user selects a category "asset id change" in the change request form, then only asset of "cmdb_ci_firewall_device_palo_alto" class should be filtered or displayed in the configuration item field where it is a referenc...

Need to update records based on filter conditions

Hi, I have a requirement, in flash form there is field called Type with option user, location and account. and another field called Tablename (data type is tablename ).If user is selected in type then sys_user table displays in table name. If locatio...

suuriya_0-1697471354012.png suuriya_1-1697471436471.png
suuriya by Tera Contributor
  • 527 Views
  • 5 replies
  • 0 helpfuls

Syntax to pass current.variables."Pass_Dynamic_Variable_Name"

Hi All, Can someone please let me know the right syntax to pass the internal name of the variable using current.variables."internal_variable_name"My issue with this, var VarIntName = "type_of_computer"var VarValue = current.variables."VarIntName" // ...