Hello Community, We have to display the major incidents to the user on EC pro portal.Currently I've cloned the OOB 'SIMPLE LIST' widget and with some html and CSS modifications tried to display like below img.With this I am able to show one major inc...
Thank you for your help. I am working on a requirement that when an unauthorized user logs into the service portal and opens my_request, only the records of the department to which he/she belongs should be displayed. We also need to determine if the ...
Hello! I am trying to get approval from the Product Owner of each software selected in a list collector. The list collector is link to the Software Model and the For Each action allows me to use the List but when I try to do a Look Up Record to try a...
Good afternoon - a couple weeks ago I triggered a fix script, then cancelled it. I went to the Transactions - All Nodes view and verified it no longer showed as running. Today I was sifting through the event log and noticed my log statement from that...
Hello Everyone,I have a catalog item in which we have a variable called Select the country. Each country has its leader. This country variable is not a reference so we hardcoded it's leaders. Based on the country selection we need to trigger a notif...
Thank you for your help. I am trying to implement a process to convert XML to JSON objects and insert users into the sys_user table. var xmlStr_multiple = ""; xmlStr_multiple += "<Names>"; xmlStr_multiple += " <Name>"; xmlStr_multiple += " <user_...
Is there a way to create an ATF test step to check if option is selected in a cell through list view?
I have written script for variable choice to make it visible to particular group both scripts i have written in scoped applicationwhen i have used same script in global it worked can you please help me why this is not worked in scoped application thi...
Hi all Just after a bit of script to help me update the SCTASK state out of Pending when the linked RITM is updated Thanks!
Hi All,I have a requirement that I need to prefix keyword in one of single line text field when some particular conditions are met in catalog item.For this I have created a uipolicy and used runscript to set that field value.When changing the same fi...
Hello, In the catalog item variables if the user selected the name i want to autopopulate the location and company both are reference field in the sys_user table. Can anyone sugget the scriptinclude and client acript to autopulate. Thanks in advance...
Hi Experts, I was trying to attach the files of incident record to record producer on click of UI button. I've tried 'GlideAttachment.copy()' which helps only from record to record, but not record to form. Can you please advise, how to make this work...
Hello want to understand more about ServiceNow role-based access, specifically within the IT Team, (not looking at segregation of access for different teams like HR, Admin, or IT) currently, there is only one role access which is - ITIL, but there ar...
I have an existing flow that has RITMs/SCTasks that are currently in progress. I have made a few updates to the flow in Dev and am ready to push to production. My desire is to move the updated flow without altering the flow for any of the current in ...
Hi Experts I want to edit the close code field on my change request form if user have only the ITIL role and change request state is closed.Thank you.
