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Resolved! User is unable to submit the catalog request in servicenow

Hello Everyone,The user cannot submit the catalog request getting the below error but for me, it is allowing me to submit the request. Can you please assist me on this, how can I resolve this issue?   Thanks & Regards,Abbas Shaik

WhatsApp Image 2023-12-07 at 9.31.19 AM.jpeg

Flow designer

I have created a flow designer in such a way that 5 catalog task will be created at once and, I didn't applied any close or incomplete conditions (it is not required). Even if the catalog task is closed  complete or incomplete . The ritm state should...

User_267 by Tera Contributor
  • 426 Views
  • 3 replies
  • 0 helpfuls

ACLs for new and edit button

Hi Community, I want to show edit button only to few groups and new button should be hidden for these groups. What type of acl i need to create for this? Thanks,Poorva

If attachment not added not allow to submitted catalog item

I have attachment_upload yes/no variable If I select yes, I must include an attachment; if an attachment is not included, I cannot submit it. if an attachment is added and attachment_upload is yes then i want to submit my cat item other than any i wa...

RammohanP by Tera Contributor
  • 878 Views
  • 4 replies
  • 1 helpfuls

Resolved! How to set "Requested for" on Request and Requested Item

Is it possible to set the field "Requested for" on a catalog item's Request and Requested item records? I have many catalog item to create where the Requested for is not supposed to be the person who actually filled out the form. However, Requests an...

Kyle Krick by Giga Contributor
  • 25672 Views
  • 6 replies
  • 8 helpfuls

Resolved! Securing system properties

I've been asked to only allow Security Admins to have access to System Properties.I've been asked to encrypt certain System Properties.Has anyone else done these things?Where can I find a good recipe for such actions?Is this a good idea?Is there alre...

SOAP eBonding help

Hi All, We're working on an eBonding integration with a 3rd party.  We've done a few of these integrations before, but this particular one has a bit more complexity and I need help understanding how to accomplish this. I currently have a SOAP Message...

Joe K2 by Tera Contributor
  • 530 Views
  • 1 replies
  • 0 helpfuls

Resolved! Need to Update our company logo

I have been asked to update our company logo on the main screens and email notifications.What is the best way to achieve this?

John H1 by Tera Guru
  • 941 Views
  • 2 replies
  • 0 helpfuls