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Make read only fields on incident

Hi All, Recently we have one requirement, For incident, set read only fields on from level when below condition:-1) Incident is active.2)  User is not member of assignment group3) Do not apply for users with admin role I achieved by using ACL but cli...

Yugandhar1 by Tera Contributor
  • 234 Views
  • 1 replies
  • 0 helpfuls

How to setup lookup field for user email ID?

Hello Team,  I would like to setup a lookup field "user email ID" in catalogue ITEM , which reference table I need to use. When I use sys_user, I am getting user ID not email ID. but I need email ID lookup.  Can you please help.  Thanks in advance.  

B Ashok by Tera Guru
  • 383 Views
  • 2 replies
  • 0 helpfuls

Resolved! Repeat Flow Based on Variable Answer

I have a catalog item that when closed, creates a CI. This works off a Flow. In the catalog item, there is a variable of 1-5 named "Number of Accounts".  There was an ask to create a number of SCTASKs based on the answer to the Number of Accounts var...

DylanB by Tera Guru
  • 637 Views
  • 3 replies
  • 0 helpfuls

Resolved! Is it better option to migrate HPSM to ServiceNow

Hi All,We are planning to migrate HPSM to ServiceNow tool.Any one can help us letting know whether migrating is better option , what are the pros and cons if we migrate. 

Renu9 by Tera Contributor
  • 746 Views
  • 3 replies
  • 0 helpfuls

Compare Choice field with String field.

On the Use table Country is a choice field is having country value example United States, I want to push UNITED STATES from integration then I want both the country to match and the user table country field should be set as United States which is a c...

Looking for ideas for IoT projects

I am looking for ideas for IoT projects to work on. I am a beginner in IoT, but I am eager to learn and I am confident that I can complete a project successfully. I am interested in projects that can make a positive impact on the world, such as proje...