hello Guys, i want to add attachment in catalog item by default, before user submit the request he should download the attachment and order. note: the attachment should not contain link ( should not redirect to any url, once it's click it should down...
Morning team , In SLA which we have configured ,which is not populating Pause duration , can someone please help me to fix this ?
Hello Everyone, Hope you all are doing well. I was doing some research and trying to learn bit about ServiceNow and came across the below interesting scenario. In Agent Workspace, If I open a incident and click on Compose Email --> Click on Attachme...
Hi,Can some one will help on i want to learn Javascript only for ServiceNow development purpose.Please provide me some references which would be easily understandable. Thanks,
Hello Experts, We have an Ui Action on case table called Create Normal Change and we need to change the behaviour of that button.Once we click on Ui Actio, It is inserting a new record in change table and copying some date from case to normal change....
For a catalog variable -comments , the user can enter maximum characters up to 1000, how to set this in variable attribute?
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Hi,If i create Ui action in Incident if i click on Client check box true i am not getting the script: please find the attached Screenshots for the same. I can see that if i click on client check box automatically some snippet of code will display whi...
On a form in the service portal , I would like to block the "submit" button if the User selects the "Using Politemail" checkbox, See screenshotYour help will be much appreciated.
We're integrating ServiceNow with our phone system and I've been asked to set the channel to phone when Incidents are generated from calls coming into our agents. The only way I can think to do this is to base this off of the "Created by" field and s...
I would like to hide some catalog items from the service portal, but still have them available if an Order Guide is used. Is this possible?
Hello.I have a situation I'm not able to figure out on a service I'm developing. I have three variable sets - two of them are MRVS and one is single-row variable set. I have a script on each one to make a particular variable require a minimum of two ...
Hi All, In attached screenshot I have created async BR, everything is working fine except work notes are not being updated. Where could be problem? Thanks,Tara Singh
Hi All, Can someone please help me on the below requirement. I have write a script to trigger the approval based on the CI selected on change request. i have 3 custom field based on the ci selected it should check groups from that fields and trigger ...
Hi all, Need your help with the below: 1. Based on the selection of a dropdown field, need to display a field in the workbench view Resolve modal button UI Page.2. How to add users who were part of the glide list field in MIM communications? For exam...
