We have one requirement,Our instance configure for SSO login, but sometimes some user failed to login in using SSO.so we want to redirect to normal servicenow login page.Is there any script or any script include present for this.So that we can add a ...
Hello Team , I have created notification for Open state , but looks like its not triggering , can some one help me to fix this ?
Hi All, I have a requirement to create a task 1'IF [Requested for] or [New approver] field on form itself = Any manager up the chain from that of the approver( this is also one field on form) do not create this task. Continue to Task 2Action is anoth...
One of our users is being presented with both the column label and column name when using ServiceNow. Any suggestions on why they are seeing both as all other users are only seeing the column label which is correct.
We have a requirement to create a UI action to convert a security case (from another scope) to REQ > RITM > SCTASK. We have written the script below. With our debugging it seems to be failing from line 31 "cart.addItem(item);" Any ideas why and how t...
Hi Team, I was trying below code to restriction submission of request before filling in mandatory variable not working, please suggestfunction onSubmit() { var values = g_form.getValue('service_details'); // give here mrvs variable name var...
Hi,Help me out on how we can configure the Stages of Change Request PFA.
I created a flow to trigger when an Inbound email comes with a specific subject and further used to upload data from the attachment. The problem is the mail is auto forwarded to instance from a mailbox and there are 2 emails within duration of 5 minu...
Team , We know Group and user doesn't capture in update sets ...what if we the choose option to Force capture in Update set. I mean... i am bit confused , Is that group will capture in Update set in this case ?
Hi,I want to configure one more Change Request Type as Expediated in Change request.please help me out the navigation steps for the same. OOO it has Normal, Emergency, Standard Change Request into that i want to add more change request type as Expedi...
I am trying to cancel th change requestwith the following fields: current_time = time.strftime("%Y-%m-%d %H:%M:%S") userID = raw_input("Enter User ID (LDAP): ") close_notes = "TEST CHANGE - CANCELLED" closed_by = userID ...
Hi, I have a requirement to show New button only to specific groups in the catalog task.How to achieve that? Thanks,Samiksha
Hi All,I have created a date field in the catalog form. lets say I put duration as 12/31/2024.30 days before the Duration date is reached, we have to notify requested for and "abc" group that your ticket is expiring. Please help in this. Thanks,Samik...
How do I Increase the number of catalog items displayed by default on the portal? The current default is 15 items.I want to increase to 20.
Hi All,I am getting Date and Time using XML but field type is Formatter -"start_date_time"And it is showing in string format so is there any way I can convert into diff DateTime format without using array.
