Download the KB article with images from portal
Download the KB Article with images from portal .
Forum Posts
Resolved! What is fastest way to approve a request?
There are many ways to approve a request, I want to know the best practice as well as fastest way to approve a request.
Restrict send incident for a especific Group
Hi!I need creat a Group to approve Changes, this group need recieve only changes in their queue.How do I restrict send Incidents for this especific Group?I tried through workflow, roles, group configuration but I didn't have success.
i created a new catalog item form but the resultant catalog task form does not have the fields
i created a new catalog item form but the resultant catalog task form does not have the fields that is from the RITM. is it to edit the default view or how can i present the ticket with the correct boxes on it for the fulfiller ? it is just showing ...
Disable hover text for categories in portal
I have created new categories in portal and when I hover the mouse I am getting the categories name as hover text.how to disable this? I have seen few system properties are in false state.
Need to add hyper link to Variable in the Normal Change form
HI all, I have a requirement , need to add hyper link on the below variable ion the change form, the hyper link is available below the variable , how to achieve this , i didn't any option ,please explain
how to create 4 buttons on UI page
Hi All, I have created a module and i am trying to open a UI page when we click that on navigation bar, on this UI page i want to add 3 buttons of different region and show a report of incidents from different regions. How can i achieve this . Regar...
An Error occurred while trying to load this flow. Try refreshing.
I'm having a problem when I try to open a flow action, in a flow. Also, I can't access the flow variables in the same way, as catalog variables or other flow variables. Its stopping me from opening any flow action from this particular flow with the ...
Resolved! Not able to see target record in import set.
I have uploaded the data using data source/transform map method. Uploaded the data using excel sheet. I see some records are ignored, some are updated and 1 record is inserted. In this inserted record I cannot see the target record - It says empty....
how to add different buttons on UI page
Hi All, On UI page i want to add 3 buttons of different region and show a report of incidents from different regions. How can i achieve this . Regards,Priya
Home Page Background Image
Hi All,I want to set the Employee Center Portal background image as the Home Page background image.I clicked on the image and downloaded it and tried to use it but it does not fit there.Does anyone knows how do I change the container size of the Home...
Can some one help me out I want to check how many email notifications are generating for Incident
Hi,Can some one help me out I want to check how many email notifications are generating for Incident. Please explain by using the Navigation. Thanks,
Hyper link added to variable in change form
Hi all . I have a variable in in change form, it is a string , but below the variable need to populate the hyperlink like www.gooogle.com How can achieve this
Service Portal widget is not displaying the user name.
Hi Team,We have developed the chat functionality for one of our customer. Whenever, the chat being started instead of user name its showing customer. For instance, if i test with chat its not displaying my name and resulting with customer as naming. ...
I have created Record producer but i am not able to see the same into Service portal
Hi, I have created Record producer but i am not able to see the same into Service portal.I have checked all the portal settings and all please help me out the troubleshooting steps for the same. Thanks,
