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Inbound Email action field mapping

Need to update the Subject and Body of the email and also need to update dynamic link of the email in the work notes of the security incident record. What is the possibility? @Ankur Bawiskar 

Quick links not opening in a new tab directly

Hello Everyone I have created few sub-topics for mega menu on our portal and created quick links and external links to open the corresponding topics SharePoint links in new tab but after clicking on a particular topic it is directing to a page first ...

Configure Chronicle data export application

Hi experts,We have to integrate the Servicenow with Chronicle using Chronicle Data Export Application.We have installed the application and are following the guideline for the set up.In one of the steps they have mentioned to create a JKS (Java Key S...

Kalyani35 by Tera Guru
  • 902 Views
  • 1 replies
  • 0 helpfuls

Hide form section based on field is empty.

Hi All,I have a requirement like hiding form section based on one of the fields is empty. I have created on load client script, but it is not working anyone help me on this what is the issue, and anything need to be changed in my script.PFB script I ...

Resolved! How to get first character in a name.

This are two fields in catalogue form.PH last name- MaryCheck digit- when you entered something in field"PH last name" then the starting ( First character) letter of name will.

User267 by Tera Contributor
  • 2063 Views
  • 11 replies
  • 0 helpfuls

Resolved! AI and field validation

ver. Tokyo This is just a random question which may or may not belong here. I was wondering if anyone has thought of using AI for field validation? For example, I'm working with a client that wants a list of every field {text fields, etc.} that could...

Servicenow to Jira Integration on premise using Jira spoke.

Hello Devs, I am trying to integrate service now Jira using Jira spoke/integration hub, have followed the below 2 articles we have an on premise Jira server that uses only basic auth, I have set up a mid server and we created a user profile set up fo...

VT1Dev by Tera Contributor
  • 1668 Views
  • 2 replies
  • 1 helpfuls