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User records Import

Hi, I have imported a User from DEV to UAT, but the roles missed to that user. Do i need to give roles seperately in UAT.Also by mistake i imported the User record using Retrived updateset in other case. Does this impact any thing?But the user record...

Gousia Syed1 by Tera Contributor
  • 2205 Views
  • 2 replies
  • 2 helpfuls

Resolved! Language Settings for a Modules

Hi All,  I want to define the japanese name for the modules i.e. "Create "  and "All" module ,where we can configure these settings. 

Community Alums by Community Alums  
  • 3971 Views
  • 8 replies
  • 0 helpfuls

Export comments

Hello experts, We have exported tickets to another instance but when validating the comment history on the tickets, they are out of order and only the name of one person is shown: TO EXPORT: We export this table to the new instance but the error pers...

DianaYazmin_0-1689381604372.png DianaYazmin_1-1689381649435.png DianaYazmin_2-1689381691480.png
Diana Yazmin by Tera Contributor
  • 1789 Views
  • 3 replies
  • 1 helpfuls

dot walk field should show in conditions

Team , how do I achieve this ?we need to show dot walk field though some conditions, i thought it can be achieved through UI policy actions , but when i tried doing this ,dot walk field are not showing , scenario was , if i select sub category is  AB...

pramn by Kilo Sage
  • 1896 Views
  • 3 replies
  • 0 helpfuls

Issue with hiding a variable on the SP and showing on Tasks

I am attempting to use UI Policies to hide certain Catalog Item Variables in the Service Portal Form, and then show these same fields later in the generated sc_task.  For example, I have a UI Policy which hides three variables in the Service Portal, ...

Resolved! gs.getUser().isMemberOf(current.assignment_group) not working

hi,When I write :gs.getUser().isMemberOf(current.assignment_group) in my ACL , elow Error is encountered in logs.java.lang.RuntimeException: failed to coerce com.glide.script.fencing.ScopedGlideElement to desired type java.lang.StringCaused by error ...

pgrover by Giga Expert
  • 56417 Views
  • 8 replies
  • 26 helpfuls

Resolved! Convert epoch time to date/time in users time zone

The incoming payload to a transform script, has an attribute that is epoch time. I want to convert this to human readable date/time in users time zone and assign it to a field in the change record.How do I do it?   I tried the below,   var session = ...

Alamelu1 by Tera Contributor
  • 5880 Views
  • 4 replies
  • 3 helpfuls