Hi,I have created a flow to submit a catalog request when ci status changed.Trigger condition works fine but 'submit Catalog Item Request ' action on the flow throws error message Flow Designer: class java.lang.Long cannot be cast to class org.json.s...
Hi Team, We have 3 variable set on catalog item.2 is single line and 1 is multiLine variable set.I am creating change request from task and copying all variable in change description.I am able to fetched single line variable set value by below code b...
Disable Add tags in incident form and enable only for admin role users ?How to achieve this
Hi All, I have a requirement to allow for worknotes, but not additional comments, to be added to a task after it is no longer active. However, the journal entry fields (comments, worknotes, comments_and_worknotes) all hide when a task is set as inact...
How to make mandatory and non-mandatory based on field value . if ZooX PN and MFG PN fields having some value then below fields should mandatory otherwise non-mandatory How we can achieve this ? Thanks
Hello All, Am running the BR to check if the PIN generation time passed the 24hrs. Here is the below script. but getting the error which i mentioned in the subject.Please help on this.Thanks. (function executeRule(current, previous /*, gs*/) { var...
Hi, I have a order guide and it have 4 catalog item as include this item (rule base). There are two catalog item for which new version is coming between 2 months. They are creating new catalog item with update and not update the previous one and maki...
Is it possible to make the implementation and post implementation tasks mandatory, meaning they cannot be canceled and you can't move to the next stage until they are completed? I want to do this in our change module but don't want it to break any fl...
I have a notification on the Demand table. How can I include the value of a field from the Requirement [dmn_requirement] table? Dot walking doesn't work as the two tables aren't directly related.Thanks,AJ
I can't edit multiple records on the field from another table:how to unlock that ?
Hi, Need help in writing the background script!Below is the requirement:I have a custom table which has a Country field in it and it is populated based on user selected in the field Engagement Partner and my requirement is to update the Country field...
Restricting past date and time in date/time field using on change client script as below, but it is restricting only old date IF I am selecting past time of todays date it is not restricting, it so it should restrict past time too my onChange client ...
Hi, I have built a catalog item,It should appear this way when certain choices are selected, But, Vendor/Client checkbox appears on the form without "Visa" checkbox being selected.Please help? UI Policies written,1. 2. Am i missing something here? ...
Analytics on End-User Portal Usage (no. of visit, clicks on create incident but choose self-help, portal survey and feedback, etc). How can achieve this, can anyone suggest here..
Hi All, Currently, A PDF is generated from a workflow with all the variable values once a request is submitted. I'm using the PDFGenerationAPI() for this and below is the code I'm using in the workflow Run script which is working as expected.var file...
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