ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! How to add a report to a user's favorites menu

Hello community, how can I add a report to a user's favorites menu example: I tried following this information but it didn't work:How to add report into Favorites ? - Developer Community - Question - ServiceNow Community  

find_real_file.png find_real_file.png

Data inconsistency

Data inconsistency correction done from automated.  A.PluginB.ConfigurationsC.workflowD.None of the above. 

Ashok  kumar by Tera Contributor
  • 1084 Views
  • 1 replies
  • 1 helpfuls

Resolved! Data dictionary

What is functionality of data dictionary?  A. To describe the database structure. B. To make fields mandatory.C  . To make a field unique.D.All of the above.

Ashok  kumar by Tera Contributor
  • 1279 Views
  • 1 replies
  • 1 helpfuls

Resolved! hide the comments in kb article

hi guyz...plz help me i dont want to show the users comments to the other users but they are able give their own comments for knowledge article portal

find_real_file.png
mdeepu433 by Tera Contributor
  • 6344 Views
  • 6 replies
  • 5 helpfuls

Incident->Problem->Defect->Release->Change Process?

Im curious to know how others are using the agile and/or release module to track their ServiceNow defects in ServiceNow from cradle to grave.For example, if an end user logs an incident for an ESS site defect and it is found to be resolved in a futur...

Resolved! Upgrade - Capturing repairs in an update set

I have read several of the posts on upgrading and update sets and they don't address my specific question.We have 3 environments.   We have started in our sandbox to upgrade from Geneva to Istanbul.   We are trying to get as much as possible back to ...

jpspurlin by Giga Contributor
  • 3266 Views
  • 5 replies
  • 1 helpfuls

Resolved! How to return value to getXML function in client script

Hello, I'm calling a script include in my catalog client script through GlideAjax, which works fine. Nevertheless, I can't find a way to return the value to the main function. How is this possible? Preferably with an example. Thanks in advance for yo...

Business Services SLA

Hi,I was looking at the Business Services cmdb item and noticed it has a field named SLA.If you go to add an item, it will reverence an "Agreement" table with demo data of "Finance 99.99"I figured that data would be stored in the SLA Definitions tabl...

Business Service.jpg SLA Definitions.jpg
kwenzel by Kilo Contributor
  • 4360 Views
  • 5 replies
  • 1 helpfuls