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CI Relationship creation through transform map or Automatically

Hi Team,   I have 2 ci classes, instead of creation manual entries in cmdb_rel_ci table. i just wanted to build the relation ship automatically while inserting the records. for example: let us say parent: parent class few records are there in this cl...

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mdeepu433 by Tera Contributor
  • 6239 Views
  • 5 replies
  • 2 helpfuls

How to find what workflow is being used for Knowledge Article

Hi All, Is there a way to find out what workflow a Knowledge article is using? A user is trying to retire one certain article but when he goes to retire he get the "pending retirement" message but the article isnt sent for approval. This is only goin...

CJPeterson by Tera Expert
  • 2016 Views
  • 1 replies
  • 2 helpfuls

Auto Populate Agenda Items - CAB Meeting

Hi, I am looking for an option to auto populate the agenda items in CAB meeting automatically. Using below article, I tried to create schedule job which triggers 'Refresh Agenda Items' UI Action but it is not triggering the 'Refresh Agenda Items' UI ...

Resolved! Auto Populating CAB Meeting Agendas

Hello guys,Is there any OOB/customized option to auto populate the agenda items instead of using "refresh agenda items" UI Action each time?Thanks in advance,Eitan

Resolved! How to select Multiple Values in a Select Box Variable without updating ACL or in a List Collector Variable without creating a custom Table for options.

Hello Experts, I need to know how to select Multiple Values in a Select Box Variable without updating ACL or in a List Collector Variable without creating a custom Table for options. I saw multiple articles which mentioned either updating an ACL or c...

Resolved! Only Change Manager Role can Close the Change Request

Hi, We are using OOB Change Management of Kingston Version doing some customization. I have a requirement that Only Change Manager Role can close the Change Request. Can anyone please suggest how to achieve this??

shid077 by Tera Contributor
  • 4936 Views
  • 5 replies
  • 1 helpfuls