Hello Experts,I have two tables :1: "sys_atf_test" where I have field called "Name" string type.2: "tm_test_case" where I have field called "ATF Test Name" string type.I want to check if there is any common values in both table fields through script ...
We try to import comments and work notes to ServiceNow.We did the transform map to load the data to Journal Entry [sys_journal_field] table.one after script, we did insert the sys_audit and update the ticket record.But it was not working until we sav...
I am using UI Builder to create a Custom Workspace and I am trying to fill the list below with the records from the report at the top.I am very new into UI Builder and Workspaces. I hope someone can point in the right direction to achieve my goal. Th...
I am trying to create a switch case condition on workflow for a variable with type as lookup select box.But it's not getting the correct value from that lookup table.
Anyone have an idea what happened to the Detailed report option for change requests? I used to be able to create a change report and choose the option for a detailed report that displayed the fields in a mulit-field view vs a list view with columns....
i have created a name_of_user variable in the catalog item but how can i pass that information to over write the generic requested for field on catalog task ?
I need to copy a table from the DEV instance to Test instance
How to trigger/run ATF test from server-side scripts like Business Rule or Script actions etc.
Hello All, Requirement - Have two different advisory boards to discuss different aspects of same change requests. for eg- CAB1 & CAB2 So question - Is it possible to configure in such a way that same change request (agenda item) should get approve/...
Hi All,I'm having a script include which is used in many places . I want to make few changes in script include. So, I want to know the list of places in which this script include is used, so it cant be affected. Please let me know how it can be check...
Hi All, Post we upgraded to Utah version, by default for most of them Service Operations Workspace view is showing up as soon as they login, if they try to search any Incident / Change / Problem / Knowledge. Users do not want this and need normal vie...
Hi People, Users are facing issues with logging into the instance through SSO. We have recently modified the LDAP server integration from the previous one & built a new LDAP server, both are via MID Server. But, previously users were able to login us...
navigating URL by passing incident number.I wish to navigate to recored ticket by using ticket number please share your knowledge.
I 'm trying to figure out how to use the sys_m2m_template.do slush bucket. I see from some of the other 'Edit...' UI actions, that many use this:var uri = action.getGlideURI(); var path = uri.getFileFromPath(); uri.set('sysparm_m2m_ref', current.get...
Hello,Some users who do not have ITIL role are not able to access the Service operation workspace and shows the 403: You don't have access to view this page . Can someone help me in locating where exactly are we defining the role for SOW access. I d...
