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Resolved! Call a system property from flow designer

How can i check condition of system properties in flow design? i have a system properties that contains list of sys_id of groups.A approval will skip if value of variable (contain group)matches with system properties.

Report DataSource for SCTasks for RITMS that have a certain tag?

Hi there, Does anyone know how to create a Datasource of SCTasks that have parent RITMS that would have a specific Tag(s) applied to them?  I am flagging certain RITMS and want to report on the tasks associated to those RITMS.  As far as I can see.. ...

RobSK by Tera Contributor
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  • 1 replies
  • 0 helpfuls

Color Change After viewing My Request in Corporate Portal

Good Day, I have this request for the Corporate portal My Requests, but I am not sure if this is possible. I have searched the community and have come up empty-handed. RequestAs I am looking through my list of SNOW requests, it would be helpful if th...

How to hide the list collector options

Hi All, I am working on the service catalog where there is a field let say 'Test1(choices are full license and team license)' which is choice field and another field is Roles which is list collector field and referencing to the question_choice table....

Atik by Tera Contributor
  • 375 Views
  • 1 replies
  • 0 helpfuls

Resolved! Moving ticket from closed state to Cancelled state

Hello Community, I need help with an issue regarding Change Requests.  A user backed out of implementing a change, and instead of entering it into the cancelled state put the ticket in the closed state. I am now unable to move it to the cancelled sta...

matteoR by Tera Contributor
  • 920 Views
  • 1 replies
  • 1 helpfuls

Catalog Tasks missing Work Notes entry field

Our sc_task form is missing the work_notes field and I'm not sure why...The form appears to be configured to show it properly, and I don't see any UI Policies, Client Scripts or ACL issues that are preventing it from showing up.  What could I be miss...

BrianBouchard_0-1697859160959.png BrianBouchard_1-1697859369186.png

Query related to Fix script

Hi All, I have a requirement to scan a table and create records in new table. Records are huge in number close to 10 lac.I have created fix script and tested for 500 records using set limit function logic is working fine. I ran it without set limit t...