Hi All, I want to fetch phone field(contains code eg: +91 for India, +65 for Sweden) value which will be based on country selection both fields are present on cmn_location table.I also have another field called country on catalog item which is a look...
Hello, I'm trying to set a specific DateTime field using the sys_created_on field on a form. I have tried using a business rule but I cannot seem to get it to work. How can I set a field to the sys_created_on field + 15 minutes after insert? Open t...
hi how to create requests from the excel sheet data that is attached to an inbound email with particular subject?
All, I have a requirement where I can let the user only select Workstation or Domain Managed Laptop on an Order Guide. A user should be able to choose a Wired VoIP Phone but when the user tries to select both Workstation and Domain Managed Laptop an ...
Hi All, I am new in this enviornment, My requirement is : I have one field name :IP address this can accept only this type of format XXX.XXX.XXX.XXX(12 Digit and 3 dots ). I have tried to use the pattern in client script,Unable to understand how it...
If tasks is closed then RITM should close complete using flow designer.
How to disable the submit button in the catalog form if the variable choice option is selected as Disagree
hi i have a requirement that on portal page additional comment and work note field both should come simultaneously but currently its like there is one checkbox when we click on it addditional comment comes i want both fields should be available there...
We enabled dynamic translation, all work good with ADMIN account, clicking translate button beside incident.description does the work as expected as Admin. Being itil or end user, clicking same translate button on same ticket getting error into the c...
Hi all, I have a requirement to display sc_task details on portal in the same way as displayed for RITM. On clicking the RITM number, another page with all its details opens. I'd like to have the same for tasks as well. Can someone plz give me a i...
I have created a variable called information with choices yes and no. Require flow designer for this.So whenever user selects YES -2 catalog tasks to be created and it should be assigned to two groups Next if user selects NO- one catalog task should ...
Hello ! I am doing a customisation where this one specific C.I is connected to a Catalog item via a UI action. This particular CI form has a button which on clicking redirects to the Catalog Item. How do I ensure that certain values from some fields ...
I have a requirement to add Adhoc Approvers on knowledge approvers, but I am facing issues with "Edit" button on approvers tab, omit edit button is unchecked still edit button is not visible,can anyone help me on this?
Hi,I want a report from the relationship table, cmdb_rel_ci that gives all the relationships group by parent class, child class and the relationship type with the relationship count.For example- Parent Linux Server to Child VM Instance of the type Vi...
we have one single line Text variable in default value i am given 1but it's not displaying in portal But above default value is not reflecting in Portal please check below screeshot. so please let me know what is the issue
