Hi All,I have created a variable named Attachment1 and the type as Attachment in record producer. I made it mandatory.When someone submits the request via record producer, it has to display a message "Please fill the attachment along with screenshot ...
Folks , Was Preparing Catalog item, I am not getting Type option of Number or Integerif it is not present the TYPE , what could be the option .
Hello, I have a requirement that is in the catalog item workflow approval will trigger to hr parter(customized field) in the users table.can any one help me how to achieve this. Thanks in advance.
Hi All, In RITM i have some attachments after approving RITM i need send those attachments in email. for each RITM i have different attachments. How can i achieve this using notification
Creation of Platform Page for Bulk Imports:1.User should be able to select the table (Incident and Problem)2. They should have the ability either create or update records3. When Create is selected, the templet for create should be available. Same wit...
in 3rd condition trying write request type condition but i am unable select request type in dropdown
I have a requirement to create a solution to make managers of the assignment groups assess the incident ticket quality ( how accurately/how well were the fields filled ) on the tickets closed by their own teams. I thought to use "Assessments" for th...
I have a variable that contains a reference field that references the sys_user table.I have added another two fields for Email and Department and I would like to have them auto populate with the related information for the selected user in the Reques...
Hi Our SN (ServiceNow) instance is integrated with a service provider instance. Within our technical service catalog, there are several catalog items that are identical in both instances. I would like to inquire whether it is feasible to associate a ...
Hi All,I need help with a ServiceNow case, I have the following email scheduling requirements: 1) Schedule emails to be sent every Monday at 10 AM.2) These emails should contain 'URLs to a list of incidents and RITMs records' , probably hard coded be...
Hi folksi have requirement If the user is from US or Canada, the users should be able to order A new Line A new Device If the user is from rest of the countries, the Request Type should be defaulted to "New Line" and should be read-only. servicenow ...
I have created email notification on RITM table i need 3 links on the same notification , 1 is for RITM number and other 2 for sc_task , I am using below for RITM number link .but how can i achieve the same for Catalog Task no. on same notification ...
As per requirement we need to provide a drop down list to select any one of the "From" address on email_client page. Unable to find this where i can add it, searched in ui page, ui macro, couldn't find it. Explored email client template, quick messag...
Hi All, Actually, I need to send an email notification to the 'assign to' user managers on incident form if the incident state is in progress at every Monday. For this, I have used run script scheduled job in the script I have mentioned the below cod...
Hi,Can some will help me on where can i found the Application picker and Update set picker in Utah.Please help me out Navigation steps to achieve the same. Thanks,
