ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to create a email notification for expiring "valid to" date?

Hi,I want to create a few email notifications for expiring "valid to" dates of Knowledge Base Articles.How can I do this? I have tried to do this with a simple notification + condition, but it does not work.It seems that I need to create something li...

AdamUMC by Tera Guru
  • 2293 Views
  • 3 replies
  • 3 helpfuls

Resolved! validation for user registration?

I have a user registration form in that I mentioned email id as my mandatory field. say I am entering the user details with email Id. so for that I wanted to use a client script or glideAjax which will be used for restricting of entering the same ema...

Resolved! Scheduled job importing data but not updating the existing record

Hi All, When ever in production instance newly record created   or updated extisting record in ( user table or group table ) it should be copied in lower instance Which mean replica of data when new record created or existing record got updated those...

varma2 by Mega Sage
  • 1323 Views
  • 20 replies
  • 0 helpfuls

How to hide expired surveys on Service Portal

We noticed that all surveys available to a user is shown on the service portal even those that are already expired. Is there a way to hide or disable the expired surveys shown on the surveys page on Service Portal?https://jinstance.service-now.com/sp...

JC S_ by Mega Guru
  • 3474 Views
  • 5 replies
  • 3 helpfuls

Enable Slovakian Translations

We have a requirement to enable 2 additional languages in our instance Spanish and Slovakian. I can see that in ServiceNow Internationalization, I18N: Spanish Translations is available for installation but the Slovakian Translations is not available....

Change Management - Ad- Hoc Approvals

Since our deployment of Rome earlier this year and since the upgrade from Workflows to Flow designer, where the Approval co-ordinator functionality has been removed, we are no longer able to add ad-hoc approvals to the flow of any Change model. Has a...

leec1 by Tera Contributor
  • 1489 Views
  • 5 replies
  • 2 helpfuls

Resolved! How to abort action in scripted rest api

Hi All,I'm using a scripted rest api to create change from third party tool.If the user trying to create change from third party is available in ServiceNow users table , then only the change should be created.If it's not there then change request cre...

Priyanka145 by Tera Contributor
  • 600 Views
  • 2 replies
  • 0 helpfuls

Resolved! Notification for an Expiring Knowledge Article

Is there a way to send out a simple notification to the authors of a knowledge article to let them know that their article is about to expire? If so, how would I go about doing that?

cnharris1 by Kilo Sage
  • 8366 Views
  • 10 replies
  • 4 helpfuls