Hi , I try doing " need to display only the users in incident caller who is having same company value." with caller adv ref qualifier. but not working can anyone help. bascally if 10 users have company set as xyz, then if I select any 1 of the user ...
How to add placeholder without using g_form.getcontrol method in client script?
Hi,I added description (${description}) variable in notification body. The description contains these detailsArea: Mid-WestRestaurants : 1111_CaliforniaSpecific Shifts: Weekends, weekendsIssue : testSo I need to fetch 1111_california from body and ad...
Hi,How to create custom widget in ServiceNow and widget communication ?
Hi,Can some one will help me out HRSD Real time use cases. how the requirements will come for HRSD Module. Thanks,
Hi All,How can we create regex to allow numbers and decimals in string variable.For ex: 1234, 12334.89 Thanks!
Hi Team, How can we read an attribute when dot-walking attribute are not static. example :- I want to read an attribute - 'cancel' (static), but for reading this I need to dot-walk from result. Issue is, attribute - '11633', 'Underground Terminal', ...
Hi All,I have a query:When a task record is created by the logged-in user, they can see in the work notes, "Task123 (Number) has been opened." Subsequently, an Advance Work Assignment (AWA) occurs to assign the ticket to the respective group and pers...
I used to be able to add a report to the favourites list by navigating to "Reports", then clicking and dragging the report to my favourites (the same instructions are documented here: how to add report into favorites I've tried pinning my favourites ...
Hi, I have a requirement that, need to create a separate tab for emails similar to attachments tab on Agent workspace.Once the requestor response through emails, all email communication should get captured /visible in this tab.If anyone is aware abou...
Difference between script include and BR
Hi All,I want to show 100 records in a dashboard report, how can I configure this? Thanks in advance
Hi All,I m using record producer to create an Incident record.There are 4 variables in my record producer where I need to include all these variable questions with answers into the Incident record Description field.Could you please guide me how can t...
Hi All,In my instance there were 1 custom table called vendor management. in which there are one reference field called vendor name, this field is referring to vendors table. and in that table there are only 2 field are available vendor name and vend...
I have a requirement to allow 4 groups to access the Incident module only so they will need to be able to create, and process as a normal itil user but access to no other modules. I've given the groups an itil role as I assume this is still needed bu...
