Hi all, Yesterday I enabled the Major Incident Plugin in our ServiceNow ITSM setup, having watched a info piece on the ServiceNow wiki. Today we encountered a Major Incident and used the plugin for the first time. It worked well and I liked the flow...
Hello all,We have one catalog item for the company creation & when user raise request under this catalog item task will be created & assigned as of now. So that assignee will manually create the company on core_company table.Now the requirement is, w...
i have an existing catalog client script that fires on new value. It pops an alert and then is supposed to redirect the user to the appropriate request. The problem is that we don't want it to open in a new window, but in the current window replaci...
Hi Experts,I have one variable called " Request type" when ever user submit the item. variable value need to be populate on RITM "short description" . I have written this script in flow design but it won't work. any one please help me on this.Note: i...
Hi, In ServiceNow integration, how can I skip the SSL verification on RESTMessageV2? var rm = new sn_ws.RESTMessageV2(); rm.setHttpMethod('post'); rm.setBasicAuth(userName,password); rm.setEndpoint(url); var response = rm.execute(); anything I missed...
Hi All, I have enabled Multi-provider SSO in our ServiceNow instance and provided metadata and Attributes to client to configure Azure AD SSO, He configured all things from his end at Azure AD and shared XML with me to import IDP in to ServiceNow. I ...
Hi, Could you please help me how to add the Request something in the Employee center like how we have in the service portal. Thanks
Hi,How to add new lines using multi row variable set in scripts?.Do we have any limitations for multi row variable set to not use "\n" or <br/>" ?
below is my script which is copying the data from attachment table to data source and if data source already contains some file then first delete it and then attach it and it should only take those attachments from sys_email to sys_attachment which a...
Hi,I have a requirement to update work notes on the incident record once SMS and Email is sent via the communicate tab in the View Workbench. Please advice the best way to achieve this.
In list view some fields are showing empty but in form view it's present. how to make it visible in list view also ?
I would like to know if anyone is using ServiceNow to meet their Business Continuity Planning requirements, such as building and maintaining business continuity/disaster recovery plans.Thanks.
There is a link on an interaction form called "Create Incident" . Is there a way to identify all such incidents which are created from interactions?
Hello All,I have created a variable sets. But on particular selection i am able to hide variable of variable sets. But i am not able to hide variable set title or header bar.Can anyone suggest it.ThanksRegardsBhushan Salsekar
Recently upgraded from San Diego to Utah and my MID server is not compatible with Utah version. How to I upgrade my MIFD server?
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