Hi In my catalog item i have two variables with the name's Service with reference type to Service_offering table and other one bussiness with type select box with question choice. Here when we select question choice in bussiness then I want to displ...
Hi,I'm using Tokyo release SG-SCCM to collect SCCM data and populate the CMDB with end user computing information. We have a small number of models in the organisation so it's fairly simple to grab the latest and publish it to the hardware catalog. ...
How can we use the reference qualifier in the UI action where I'm using the same modal code.I need to show the service offerings based on service (Parent) if I select the service, it should show the service offerings related to that service. Is it po...
Hi Everyone, I have an user who has ITIL access. He needs two reference fields to be added to his list view of incidents. When he clicks on gear box on list view, fields are not showing up on the available box to add them to selected box How to add s...
I have put together a flow using flow designer that creates a specific request from an email address, but I can not get the attachments to show up in the request anywhere. I would like for the attachments to be on the SCTASK itself in the end, but I ...
Hello. Please help me.I want a survey to pop up automatically when I resolve an incident.Is there a good way?
Hi, I have a requirement like i have a two fields name as X and Y both are referring to the user table.When i click on the Field X reference it will show only Names in the reference window on the user table.When i click on the Field Y refence it will...
Hi Team , I have modified catalog item variable 'Requested for' variable attribute which refers to sys_user table, I could see proper result from SP portal but when i check it from native Ui Using try it is showing extra attributes? what is the cause...
I am working with a form, where the user is supposed to choose from a reference field. Based on the choice, I want a string to show up with details about billing adress (which is data that can be derived from that same reference field). Is that possi...
Scenario: I need to pass input values from a ui action to a flow designer and based on those input values i need to continue my flow in the flow designer. Any guidance is appreciated. Thanks and Regards, Vasu
Have your organization implemented or used changed management to manage changes for non-prod environments? I have never implemented ITSM lean for non-prod environments before. We are assessing if change management is a good fit or is there a better...
Basically I have a workflow where a first task is created. Then an IF block is created, and this IF validates a task field called "u_action". If the value of the field is "u_parameter", it creates a new task called "Parameter", if it is "u_normal", i...
Is it possible to create a checkbox to show/hide a field on a form? For example, once the checkbox has been selected the field disappears but when unselected it is visible.
Hi All, I am unable to open URL using UI Action for Agent workspace. I tried below options already, but didn't help. 1. action.setRedirectURL('http://www.mysite.com/mypage.htm'); 2. window.open('http://www.mysite.com/mypage.htm'); 3. g_navigatio...
If we mention someone in an incident or task it wont show up in their notifications sidebar. Are we missing some basic settings? RegardsMatthias
