Translations , need to add German Language also in the below On Change script
When selecting German Language also it was showing English Choices only, so need to include German choices in the script, kindly help me
Forum Posts
To get UserID in Onchange() Client Script
Hi All, I have a "request for" reference field in that field default value is logged in userid. So, If I select "exists"(its a checkbox) as No, then request for should be cleared. When I select back to "exists" as 'Yes' then UserID should be popul...
How to create an outage record from change request when state of change of change is scheduled
How to create an outage record automatically from change request when state of change of change is scheduled and if they select some particular question from risk assessment.
KB Article (You do not have sufficient privileges to access this knowledge item)
Hello, User has "Can Contribute" & "Can Read" Permissions for the Article and still not able to view the Article in Portal. Error: "You do not have sufficient privileges to access this knowledge item" Please someone share your expertise on this. Than...
Purpose of the UI script should not use DOM Manipulation
Spoiler Hi, I would like to know the purpose of the UI Script should not use DOM Manipulation. We have couple of script on the table check(scan_table_check) table. UI scripts should not use DOM manipulation - Can we remove them or is there any im...
Resolved! Redirect ESS users to different login page
ESS users redirect to sp page based on the following property ( glide.entry.loggedin.page_ess) ,In exception case if ESS users belong to plant department then should redirect to nav.do page can we set value of property based on script ?
i want to set a value of requester for as a current login user in service catalog how to achive this
i want to set a value of requester as a current login user in service catalog how to achieve this
How to restrict ITIL user from creating a new dashboard
I want to restrict ITIL user from creating new dashboards. Below highlighted button should not be visible for ITIL user. How to achieve that?
Examples of Business Process entries.
Is anyone using the CMDB Business Process (cmdb_ci_business_process) table?Can anyone give me some examples and/or scenarios on what we could add in this table? And what is the purpose of it?Thanks. Fernando.
How do I make changes in the content of Knowledge article feedback pop up?
Hi, I want to update the content of knowledge feedback modal pop up. But not able to find it. Is this modal pop up comes from widget "Knowledge Article Comments". Can someone please help me find out where this code is, so that I can make changes in...
How do I map all variables into the description field & activity log from a record producer
Good Afternoon! I have created a new record producer for our "Log an incident form" - its quite complex and includes a few different ui policies (for example, if category is protection then show the the protection variable set) - currently i have all...
Transfer the owner of catalog items if the owner is deactivated in ServiceNow
Hello , I have a requirement , where if the owner of the catalog item becomes inactive then the catalog item ownership should be transferred to the Manager of the assignment group to which the catalog item is assigned . How can I implement this func...
Resolved! Flow designer - When I submit the request. Requested for details not populating
When I submit the request. Requested for details not populating in RITM and Catalog tasks.Please help me. So, my requirement is, I need to populate requested for with requested by when user doesnt provide requested for user information Run script has...
Documentation of state and sub state of asset in alm_hardware table
Kindly help me a detailed explanation of the below state and its relevant sub states in alm_hardware table. What is the condition of an asset is required to make these changes from one state/sub state of asset to another state/sub state of assetIn St...
Activating "Additional comments" from Catalog Task
Hi All, I need some guidance on activating send/receive email communication from Catalog Task through "Additional Comments" and the email option from the task header. Additional Comments option and the email option is visible on the task form. When "...