Hello All,I have an requirement in which, when a user creates an announcement then email template should pop up at their window in editable format and then it should send to the specified users.We have created an email template and notification , bot...
Hi, What is the order field on Database views? what it does? how it works? Thanks, swathi
Hi All, I want to add a feature on Change request form to rollback change to previous state. There is no rollback feature available when in a ServiceNow "Change" ticket. This feature allows users to revert a change back to a previous status. Can some...
Hello all, Can you please let us know if there is any possibility of downloading the catalog form variables as a word document in servicenow. We need to download the form once the user fills it and submit it and we need to send it in a mail. Than...
Hi, I have an requirement, in catalog form there are 2 variables, variable 1 contain country details (like india usa uk....) and variable 2 contains state details. Now if i selelct india in variable 1 then only state of india need to be display in va...
Morning all, anyone in the community ever experienced an issue where when running a transform/load data the import set is being created twice or even three times? like you spam the "transform" button (I know theoretically impossible) after selecting...
When creating a notification in the change request table, if I put ${comments} in the content, the last 3 additional comments will be displayed.Is it possible to display only the most recent one?
Email headers containing 'X-ServiceNow-Generated:true' are recieved and ignored by servicenow and hence the inbound action is not triggered. To fix this, we made the following changes in the Email Properties.1. Removed "X-ServiceNow-Generated:true" f...
I've created a new order guide containing a couple of service requests needed for onboarding a new employee (like computer, mobile phone, VPN access). When I open this order guide via the "try it" button in the ITIL view, all included catalog items a...
Hi All, So I have a requirement to include Major Problem field in the SOW form for Problem. I' already configure the form and included it in the plaftform in SOW view howeverOn SOW when creating a new problem the field is not available. When I open a...
Hi All, I have created one custom table which is extended from the task table. And I can see the task table fields and here I want to re-use the task table fields by changing the labels of the fields. I have changed the labels of the task table which...
Is it possible to set Reference Specification in Agent Workspace for Reference Fields?
Hi I haver a scenario for one of our walk up locations, that I dont know if it is possible to achieve. I have a Mon- Fri schedule 9-5, but the person looking after this site has said that some weeks these hours may change, so would like to be able to...
Hi Experts,I have a requirement like I Need to make a field (Impact) ReadOnly in the change form(change_request). when the approval state "requested"(sysapproval_approver) table. PFACould you please help me on it. Any help will be appreciated Thank...
Hi, I have requirement to remove option from select box if 'refresh date' field has future date. The 'refresh date' variable is inside multi row variable set, so iam unable to use it in normal client scripts to getvalue of refresh date and then writ...
