Hi All, I am doing servicenow jira integration as per this youtube video https://www.youtube.com/watch?v=vv_oHjywUxg&feature=youtu.be ,I have created new atlassian account and created some sample projects. In servicenow side I have created Rest me...
If user selects User and Group values from service catalog, we need to send Approval to Group manager, if manager is Approved then we need to add users to group automatically
Hi Developers,As we all know one Catalog Item can be part of multiple Categories (we can add multiple categories in the 'Category' related list of the catalog item). How do we get the Category name from which the catalog item got submitted?Example:Ca...
Hello, In our organisation we are organised by technology (ServiceNow, SAP, Office 365...), each team has its own group, and for each group, the manager of the team is the manager of the group. I would like to know what is the common used practice in...
I am trying to automate service portal form using 'Open a Form (SP)' step in ATF but getting error as FAILURE: g_form is not defined. A valid form must have g_form defined.
There is a checkbox on the Change record "Outside schedule maintenance ".I added this to the form to see when it actually gets checked and I can't find a scenario where it is. I've done this in two environments where one is completely OOB and the oth...
1. In how many methods we can call script include in client scripts
Hi, Set Caller, Email in incident form. When form loads set Caller Name, Email with client script. Regards, Nivedita
When an administrator uses the global search function to search for certain fields, the search results are displayed. When you switch to some ordinary users and search with the same field value, you won't be able to display the search results, but yo...
In what order does SN process a catalog client script when no order is defined. Example:Client script 1 - has no order definedClient script 2 - has order 100Client script 3 - has order 200 Will the script1 get executed first, since it has no order d...
Hi ServiceNow community,I've created change templates however when creating a change request, I would like to attach client change documents to the change request so they are attached automatically. In the template, I did attempt to attach the docume...
From one day , the personal instance is giving with the mentioned error while opening any form or loading any list and it is also freezing , cannot able do any activities, "The MariaDB server is running with the --read-only option so it cannot execut...
Hi,I'm trying to populate parent case values to child case using the business rule but here the issue both the parent case and child case are from the same table but the below code is not working. In the child case, we have parent case no as below. ...
Hello, What is "ITask". How to create and use case of ITask. Can someone please share their expertise in this. Thanks in advance
Hello,please, can you help me with this issue? We have multiple CHG tickets (>500) when each of these tickets contains min 2 CTASK items. When I tried to do a filter on CTASK it only made filtering on CTASK status within the CHG ticket but not for m...