We have a Location field on our Catalog Task form that is a Reference Field to the Locations table. When you click on the magnifying glass and the pop-up window comes up, no records are displayed, as if the table were empty, but it's not, there are o...
Hi ServiceNow Folks, We have a requirement, We have two fields on change request 1) Planned start date 2) Planned End dateand we have one field on change task - Due Date Qus1: -- Whenever the planned start date(change_request field) is less than Due...
Our instances have Notification Activity Stream @ Mention Email enabled. When this feature is used to notify people, they get an e-mail notification for the demand task and then another e-mail notification for the overall demand (since work notes are...
Hello,On my PDI, the Email sending options (Email properties > System properties) is read only - cannot be set to true. I am in global scope and with admin rights as seen other similar posts. Tried even with a fix script:var gr = new GlideRecord("sys...
Reviewing this, I came up with the following onLoad Client script; however, it does not work for me. Any ideas?Want to hide or remove from a group when in the Incident form some categories they will not use. Looking at your example, I switched it t...
Hey all, Looking for advice on good Digital Adoption Platforms / Solutions (DAPs/DAS') for ServiceNow? For example tools like WalkMe, VisualSP, etc. I would be interested to know if any of you have experience in promoting digital adoption of ServiceN...
Hello, I am looking to dynamically update a field label on a form based on the values in a the sys_class_name on alm_asset table using Onload Client script. as per my example below, if the sys_class_name is Kittens, I would like to update the serial...
Hi All, I recently had to create a new PDI and I'm doing some training, trying to build new change type. I am not getting the edit interceptor field in the top right corner not sure what I am missing. I know we can create a new change request type fr...
I have only been coding in ServiceNow for a short while so I would appreciate some guidance.I am trying to get some data from an email body to add to the short description of the incident but I need to strip out the CR and LF. The email body looks li...
Hi all, I have a customer who wants to remove the demo data in their instance. However since it is an on-prem instance, they cannot use the remove demo data option from Hi. What would be the best way to identify and remove the demo data?
Hi, We have been asked by one of our internal teams using ServiceNow if there is a possibility that the email client can "pickup" previously sent emails on the incident record so that it continues as an email chain (ie. similar to outlook) At the m...
Hello,There are larger flows or subflows that has been created and I want to add wait for duration flow logic to it.However I dont see any option to add so it in between . How can we achieve that.example is as below: We have nested if loop I want to ...
I want to add a new module to the navigator and wanted to know if I can create a sorted view of a table. IE "Opened" sorted in descending order.
I Created a Delegate catalog Item to request Delegations and I attached one Workflow. In this work flow I used run script to create delegate record automatically.Run Script:var del = new GlideRecord('sys_user_delegate');del.initialize();del.user = cu...
@jaheerhattiwale Hi jaheer, Hope your doing well.! On the portal header next to the logo need to add Hamburg menu(PFA) whenever user hover it has to show some options like for example Catalog , Knowledge , Request something etc. Could you please h...
