Hello All,We have a requirement where we need to calculate monthly, quarterly and yearly percentage availability of the outage by minutes. For example, Here we are considering all the dragonfly items as one configuration item. Now, we need to check ...
Hello, How to download a template with the fields present in the table. I need to use the template to import data through load data
Hi friends, We have a requirement to integrate some of our Service Catalogue Items with Microsoft Exchange.e.g. Add, Modify or Delete Distribution Lists We are planning to implement this using IntegrationHub, with the help of Powershell Step. We are ...
Is there any way to edit the more button on agent work space?
How can i remove timestamp values from comments when i am passing it in notification through email script in one new row of table
Hello, What is the difference between data source and import set Import set: is a staging table which temporary holds the data untill it is processed into servicenow tabledata sources: ? Can we load data with import sets without having data sources ?...
Hi Team,I have an SR that once catalog submitted after approval the payload will be sent to azure and fulfillment process will continue the flow. Based on the selecting the subscription selecting the payload differs. One variable (select box) which ...
Is there a way to update the work notes for the related issue record when the change management is closed?Best regards, and thank you in advance.
Hi All, I have a requirement to make a template visible on the template bar only when category, subcategory and Assignment group is set to specific values. As far as I can see Templates can only be restricted using user or groups.is there a way to ac...
I have created a new m2m table on the rm_release table to create change_request table. Created a new UI action which will create the change record, but not inserting a record in the m2m table to show relationship link between them.Is there a way to g...
How to add an image in Notification email script in a message
Hi all,I upgraded my instance from San Diego to Utah.In San Diego version, I configured only app MFA option to login to the instance, but in Utah email option appeared. I want disable email option and force users to use app MFA authentication.Where c...
I have a UI Action on a particular table which I want to hide based on certain Condition. I am able to hide the UI action but customer doesnt want to refresh/reload the page manually.Instead he wants to automatically refresh the page once this value ...
Hi All, I am working on some changes on Service Portal and I will really appreciate if you could help me with the following points:1. How to change border color of the widgets across the Service Portal ?I have to change border color of the widgets ac...
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