Hi All,I have a requirement where if user do not attempt a survey question a default response/answer should get selected.So, I have 5 questions on the survey and each one is having below answer.Very Satisfied - 5, Satisfied - 4, Neutral - 3, Unsatisf...
Hi All,I need assistance with removing duplicate records from the database view using a scheduled job.I made a custom table and copied only the records from the database view into it.Although I wrote this background script, undefined records are bein...
Hi folks,I am having an issue with the Add button when I try to add a Change Record via the Related List in a Problem Record.When I click on the Add button, I get the below screen and can't search and add a Change Record.However, the New Button works...
Hi all, If a user is an ITIL user and has the 'knowledge' role, I want the user to be able to edit any article that is assigned to his/her assignment group. For example, a user A is part of the assignment group BCD, I want the user to be able to edit...
For the above question, a group has a record producer related to our conference room.One question is a Yes/No variable.If Yes, the goal is to create a new Inc Task and assign it to a group. An alert, if you will.
Hi,I'm currently trying to make a report of computers where the assigned_to field and owned_by field are different. I know, you will probably think "Just use the 'is different' operator in the filters". The problem is that Servicenow had the great id...
Hi All, I have a requirement where I have to convert the list collector to array of string for that i got help from community-Using list collector in Flow Designer 'For Each lo... - ServiceNow Community In my case I want to pass string value of list ...
Is it possible to set the discovery schedule to run on a Monday and then again on a Wednesday?Thanks,John
Hi experts, I want to enable checklist to catalog items, And I found we need "checklist pro" plugin to enable it, but seems like we need to buy it. But I also found there is a "checklist" plugin already installed.I want to understand what can be done...
Hi, I'm having some technical difficulties about the catalog item quantity field. The question is, how can I make the quantity field in the catalog item unlimited (like integer field). It is an integer field but I assume due to portal configurations ...
Good Morning guys,I have a system property, with multiple keys in it, and each key has multiple values in it, I am hoping if someone can please help me with a script that can fetch the values of the key from the system property. System Property Name ...
I have created 2 model to predict assignment group & category field and integrated it with incident form.When I create a new incident based on short description category field is getting populated but assignment group field is not getting populated, ...
Hi Community, I am working on a requirement where I am using Multi Row Variable Set. The data entered in the MRVS will then be parse and will be pushed to a String field that will be shown in the approval summarizer (we are not seeing the MRVS table ...
Dear colleagues,I have a client script in a variable set and I want to get the value from a reference field that references a CI table.In this reference field I have configuered (ref_auto_completer=AJAXTableCompleter) that 3 columns are visible: name...
can anyone please help me on how to create an automatic incident in snow incident table, when an email received into a random shared mail box.(example: mailbox_shared@gmail.com). please help me on how to define this in inboundemail action/template ...
