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How to Modify Activity tab on serviceportal

Hi All, I had a requirement to hide the "input " text box on the Activity tab based on a condition (Like if incident state is "resolved" I dont want to show that text box). How can I update it? is it possible to do so?Below is the screenshot.  

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Samyukta1 by Tera Expert
  • 446 Views
  • 3 replies
  • 1 helpfuls

Resolved! Contextual search doesn't show up on record producer

I added a macro field on record producer and configured as follows. This doesn't display on the record producer. Also by default what value does it take for the search to work. Is there a field I need to define?  

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samadam by Kilo Sage
  • 1371 Views
  • 3 replies
  • 1 helpfuls

Resolved! g_scratchpad not defined : error coming onSubmit catalog client script

Hello All,I have written one catalog client script using g_scratchpad.It is working on portal but on the backend side form.Please let me know how can this be solved.Script: function onSubmit() { var actionname = g_form.getActionName(); if (g_scratchp...

app by Mega Expert
  • 4719 Views
  • 22 replies
  • 2 helpfuls

Resolved! Create alert for a service catalog variable

I have a need to create an alert on a variable at the SCTASK level/table.  Need the alert to display below the requested for variable.  I can get the alert to display on the form but cannot figure out what I am doing wrong that it will not display be...

get yes/no in client script confirmation prompt

Have a client script, which on a clearing a field value , will give below confirm dialogIs there anyway to get "yes" and "no" instaed of "ok" and "cancel"Thanks

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anur by Kilo Contributor
  • 10857 Views
  • 6 replies
  • 0 helpfuls

make reference field mandatory through ui page

Hi All, we created fields on one table and getting the field on the UI page but we don't have option to make field mandatory from table. So we need to make reference field mandatory through UI page.through below HTML Script line iam trying to work on...

madhu25 by Tera Contributor
  • 587 Views
  • 1 replies
  • 0 helpfuls

Resolved! End date Greater than Start date

Created two Date/time fields in format DD:MM:YYYY HH:mm:ssEnd date(DD:MM:YYYY HH:mm:ss) can not be earlier than Start date(DD:MM:YYYY HH:mm:ss)?? Can anyone give script for this?

Community Alums by Community Alums  
  • 1912 Views
  • 10 replies
  • 0 helpfuls