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Resolved! Cannot create variables in multi-row variable set

Hi folks, I try to create a mutli-row variable set and add variables to it to no avail. The platform is updated to Madrid. Here are the steps : 1. Service catalog > variable sets 2. Create a multi-row variable sets : fill in title, internal name...an...

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maronis by Mega Guru
  • 4562 Views
  • 11 replies
  • 6 helpfuls

Resolved! ATF Failure in scoped applications.

Hello All, I've created an ATF for a scoped application in my dev environment, It was running fine and I moved it to test. TI cloned back Dev from TEST. Then 'run server side' step in the test giving me an error.Basically, I am submitting a record pr...

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ai search for knowledge article

in the knowledge article I have define some meta tags but when I am searching the article in portal it is not listing that record. i have defined meta tag as "credit-memo" and when I tried to search it in portal it does not display the record.can som...

I would like to see a explanation of the Project Types

 Can you please help on below requirement.  We have three Project Types: Small, Medium, Large. Each one has certain conditions and requirements. This information is stored in the following article: Ex: ServiceNow Developers opens up a project and bes...

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Resolved! How to check iF condition in workflow for MRVS

HI,i have created a catalog item and user MRVS in that, there are 2 fields in multi rowrequest_type = action and deletionassociation = Non government and governmentNow i want a condition to check if request type is action or deletion && association i...

Piyush291 by Tera Contributor
  • 1761 Views
  • 13 replies
  • 2 helpfuls

Caralog item 105

 When testing a catalog item, having a manager approval flows, which of these best practices would youfollow? (Choose three.)A. Make sure the latest flows are activated.B. Use the instance Incognito setting to quickly toggle between requester and app...

Ashok  kumar by Tera Contributor
  • 1786 Views
  • 1 replies
  • 2 helpfuls

Resolved! Get managers data from User table.

Guys - I have a requirement to create a report/dashboard to fetch user name with 4 levels of management. Column names - User > Manager> Manager's manager> and so on till level 4 Pls help me with best possible solution. Thanks

Resolved! Catalog variable to accept decimal values up to 2 digits

Hi All,I have variable called Cost and it should accept the  both decimal values and number. How can i achieve this. Example :1.Cost : 100 2. cost : 1000.12345 which should rounded to 100.12 Note : It should accept both numbers and decimal values  I ...

Nagashree5 by Tera Contributor
  • 1052 Views
  • 1 replies
  • 0 helpfuls

Retake a survey

Hi everyone, I'm trying to find out how to retake a previously completed assessment, I know the "allow retake" functionality on metric type form but I am unable to get that in action. I would greatly appreciate your views and suggestions.Thanks in ad...

Aman Sharma2 by Tera Contributor
  • 1077 Views
  • 5 replies
  • 1 helpfuls