Hi Team, Is there any way to set the "Coalesce" field to true based on the source value in the transform maps? Dynamically setting the "Coalesce" field to true or false based on the value received in the source field. Please provide your support as s...
Hi everyone !I have 1 SLA in Workspace . This is the date of the last transition from the current date and time . This run but run every day not real time . This is setting Schedule run every day . I want set realtime in SLA . Can you help me ? PlsTk...
Hey Guys, Have anyone run into the following error when attempting to run RPA Desktop Design Studio? STUDIO NOT FOUND "Studio plugin could not be found." see attached screenshot I couldn't find any reference to the studio plugin in the current docu...
Wanted to create a Approve and reject links in email. When a user/ manager who doesnt have approval license can directly click on that link to either approve or reject.
Hi All,I tried changing the banner logo with the help of this link. But the modified logo have not updated.Will it take time..? I did cache.do, re-logged in to the instance but nothing works.What could be the reason? Regards,Sri
Hi, I need some information about Servicenow integrations with below tools/applications:- 1. ARIS 2. MF TFS 3. Archer 4. CA Spectrum 5. CA Unicentral 6. CA Gaurdin 7. CA UIM 8. Elastic 9. Alcatel Call Center Query:- 1. If anyone has worked on such ...
Hi all, This is a bit of an odd case, I am using an instance that is using the incident, RITM, change request and problem records and SLA definitions were created for all of them. Whenever a user with admin/sla_admin role creates a record that corres...
Hi , I am Preparing for the Servicenow Admin Certification and got one Question .Please help me with the correct answer. What is the Platform name for user table. u_users sys_users x_users sys_user Thanks in Advance.
Error - Check failed to run. Response code: 3 check command denied by the agent allow listThis is not a custom check. This check(os.windows.check-system-process) came with ACC-Monitoring as part of the policy - Windows OS Events. I tried the troubles...
Hi All,I am working on building a Catalog item where I have a Checkbox Variable that becomes visible on certain conditions.Suppose , I have selected a condition where this checkbox shall be invisible . and I submit the Order . It goes to Approval Req...
As per title, do you need ITSM Pro to have the Service Operation Workspace?
Hi,there is a group called(DOC). they don't have write access to any field on server table, they can only read the fields. but they want write access on 2 fields(A & B).so i created a role called (field_access) and created two field level ACL's and i...
Hi All, We are connecting to a third party using oauth authentication. We have set a refresh token life span as 8640000. So after 100 days, the token gets expires as per my understanding. What happens after the token is expired? Will it generate a ne...
Hi, I have a requirement that whenever the "A" choice is selected on the variable in the catalog item on the service portal, we should display a few hyperlinks displayed as below:Please review below confluence articles before submitting the request f...
Hello experts, In my existing system, I have to use variables in Release management and make them visible/hidden or editable/read-only using client scripts. How can make it possible? any help would be much appreciated. ThanksSatanik