Hello team. For the incident table, I have defined a P1 and a P4 Resolution SLAs (for a L2 support group) with a Reset condition so that, if an INC is assigned from that L2 to another group that is NOT the L1 support (Smart Desk), the SLA has to be c...
Hi experts,Kindly help me solve the below stuffI have a email notification, its getting triggered but no emails sent When I add a worknote to incident, I see the log message in the system logs, but I see no emails in 'sys_email' tableVerified that th...
Start date is a Date Field. It should populate current date only when the B choice is selected on the A field. Please help me.
I am having the following requirement: to have a portal with attached service catalog. I need to do prevalidate on the cart to check if the current user is having enough amount of money for the ordered cart total price.I was planning to create an onS...
In catalog item create multiple ui policy action in servicenow while clicking single new button
Hi,I need to create a new Fix script to call a business rule available in Incident table. How to do this? I've a business rule 'Copy State to Incident State'. It was deactivated for some modification. Now I've activated it and it is getting trigger...
Hello community, how can I add a report to a user's favorites menu example: I tried following this information but it didn't work:How to add report into Favorites ? - Developer Community - Question - ServiceNow Community
I am facing same issue as mentioned in https://www.servicenow.com/community/itsm-forum/multiple-decisions-in-a-change-approval-policy-create-multiple/m-p/818930 "Multiple decisions in a Change Approval policy create multiple group approvals as expect...
Hi All,Our client want to test the CMDB of Service-Now so can anyone suggest any wayout. Configuration :==========Client already had SCCM in IT environment therefore did not purchase the Service-Now Discovery. Now client want to test CMDB data agai...
Hi Team, We have a requirement to completely restrict access to classic view completely for some users. We have login redirect logic already built for these users and they are automatically being redirect to SP portal. Sometimes these users have dire...
Hi,How to create a Standard Change by using REST API?Thanks,
What are the valid servicenow user authentication methods ?
Data inconsistency correction done from automated. A.PluginB.ConfigurationsC.workflowD.None of the above.
How do you enhance homepage performance in case of gauges ?To diagnose problems and improve homepage performance,administrators can 1. Turn on Homepage debugging 2.Troubleshoot slow reports administrators can also tune homepage performance by confi...
What is functionality of data dictionary? A. To describe the database structure. B. To make fields mandatory.C . To make a field unique.D.All of the above.
