Hi all,I have created a database view where I need to combine security incidents opened by "x user". and the sys_user table. I need some help with the where clause to connect the tables and show the user's details based on Security incidents opened ...
Hi all, We created one database view with 5 tables the databaseview containing more than 90,00000 records so we are not able to create report using that database view is there any way to load the report faster. Thanks
Dear All, I need to restrict the list of business services, visible to users in self-service portal and incident page. User should only see the services, available for him. I've added Business service -> users supported related list to the Group Form...
@jaheerhattiwale Hi Jaheer,Hope you're doing good. I want to place widgets like as below attached image. And need to show the left arrow and right arrows whenever user click on any arrow the widgets will move accordingly. Please help me how we can d...
Hello everyone I have one field populated with the department of the logged in user and I have another List collector field with all users.I would like to know how I can do the following. If I manually change the department, in the other users field ...
Hi. For IT-Kiosk implemented from Walk-Up Experience Application, customer specifications specify the end-user can program an appointment with an agent with a window of 20 minutes.I have seen it was normally possible to do this with Walk-Up Experienc...
Hi, I have created a scheduled email report to send the report with an attached excel sheet, So when a report is sent to the recipients, i see the email body contains the Reference number below. Is there any way to remove the reference number from th...
I have a form in the Employee center and I need the 3 variables to be side by side.I tried the catalog builder and it didn't work and also vo that there is a plugin that allows access to more types of variables but also the company does not have this...
New to ServiceNow and on the Istanbul release. I am trying to find a way to have three columns for a Catalog Item on the ServicePortal. I successfully accomplished this with containers on the ITIL Platform as seen in the image below:This is how i...
Members of 'CC' and 'BCC' in Inbound Emails should receive the outbound notifications.
Hi. I have a choice field and I would like to set a default value ONLY to NEW RECORDS / FUTURE Records. Is that possible? Thanks!
Hi Expert, Thanks in advance We are facing issue in SNOW when creating new knowledge article. When we create any new article in SNOW, that article is not available for first 24hrs.It cannot be searched with keywords or meta or short desc. immediatel...
Hi, when the agent in the agent workspace accept the chat queue from the inbox, the active chat window is prompted for few seconds and then it disappears. How can we fix this issue? Regards, Afsar
Updated the password on user profile, but still username or password incorrect error showing during login. ADFS is enabled and facing issue with setting password for AD account created on ServiceNow. AD password and password set on ServiceNow both s...
we have a requirement to hide ui action button form one table in some conditions when state is InProgress andthe logged in user is same as approver or coordinator (approver and coordinator are two fields in the record)or logged in user is having adm...
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