Hi All. I am seeking some advice regarding my requirements in terms of the best approach. I have a field which is called Name this the type of Choice and I have defined 4 values as the choices ('Payments', 'Card', 'Invoice', 'Statement').I have anoth...
Hi all, i want to search either username or email address , after click on search i will search username in user_id or email in email addess if one of those exist then it with return the user company name and sysid, i will try it on client script ...
i have pulled the asset data from Intune system to ServiceNow into one table ( intunedata) by using the intune spoke now i want to load the data from intunedata table to alm_hardware table with transform map. Please let me know how can we do that , ...
Hi All, I am getting error while importing change records using transform map. Please suggest? com.glide.db.impex.transformer.TransformCoercionException: Unable to format 14/08/2021 00:170 using format string yyyy-MM-dd HH:mm:ss for field start_date ...
Hi, I have a requirement to set the contact type on the Service request to 'Self-Service' if the request has been submitted via ESS portal. How this can be done? Any help will be appreciated. Thanks in advance!
Hi Help, Good day. I need to create report showcasing all the related Incidents of various problem tickets. How to proceed further.I need to showcase all the Incidents shown in Incidents Tab within the problem ticket. Please help. -ThanksBh
Hi, After setting agent workspace custom logo, admin is able to see the custom logo but for some users, they are not able to see custom logo rather able to see the default NOW logo, in agent workspace header. Is this because of domain separa...
Hi, I have a catalog item and tickets related to this catalog item will be created automatically through databased. Now the requirement is to auto close these tickets after 15days of creation. Is it good practise to use 'Wait for duration' action in...
Hi experts,We have a catalog item with 3 checkboxes one after another.Generally if there is a group of checkboxes then by default selection of at least one checkbox becomes mandatory.But Client wants all of these 3 checkboxes to be mandatory. Is ther...
Hello, All! I'm currently having problems with my Flow Designer CHG flow. Early in the flow am creating an Ask for Approval, and later in the flow I'm using an IF statement to call back to it. To put this in context, I created a new option for peo...
I created a variable and gave type as single line text. In this i want this variable field to be restricted to only numeric characters.
I have a workflow that has two levels of Approval (1st Approval then 2nd Approval). If for some reason one of the approvals does not have an approver assigned the Approval Activity will be skipped.Is there a way to build logic that says "if approval ...
Hi @Ankur Bawiskar , I have a requirement to hide a particular choice option of Select Box variable based on the particular record selected in Reference Variable on the Record Producer. I have written an Onchange Client Script for the implementation...
We have a team set up with 6 members who rotate weekly as Primary members (no secondary roster has been set up). As of 1 July, they want to re-order their member's shift patterns ONLY to commence from 1 July. When I go into Edit Schedule to update ...
I am creating a data source using load by script option. I am able to retrive the data but not able to correctly put it in the import set table. The Json looks like this : {"data": {"type": "io","id": "123","attributes": {"ipAddresses": ["101.10.11...
