Unable to capture update set
I am trying to capture a catalog item in an update set by clicking "Force to update set" but I am getting this error "Updates are already being recorded for this table." Thanks in advance.
Forum Posts
Resolved! Knowledge Catergory should be hide/show based on group
we want one team/group have access to one category and not have to another to create or edit knowldge articles under it having access to one knowledge base and criteria set at category level.below screenshot , android knowledge category should be vis...
How to set rest endpoint dynamically with Ritm number in url
Hi All, How to set rest endpoint dynamically with RITM number in url from the Business rule. Tried the below but will this syntax work?rm.setEndpoint(restEndpoint);or any other way to handle this? var ritmNumber = current.number;gs.log("jmtst1 " + ri...
How to modify the tool tip of multi row variable set displayed on a Catalog item form page in Servicenow
So there has been a requirement to modify the tooltip text "You can add only 50 rows" of a multi-row variable set to "You can add only (X) rows" where the value of x should be calculated based on the max_row attribute of multi-row variable set. Is th...
How to delete the records using scheduled job
Hi All,I have a requirement where, the schedule job should run weekly once and should find knowledge article usages table (kb_use) and delete records that are more than 2 years old (created more than 2 year ago).
Allow list editing for some fields for some group in incident table
Hi All, I have a requirement. In incident table only certain groups can edit some fields from list view. Any members who are not part of those groups should not have the ability to edit fields from list view. How to achieve? Thanks!
Resolved! How to add double quotes to array values
Hi All, I need to add double quotes to values in an array please help me on how to do that. Example: var arr=["servicenow,community"]; I have an array like this but i need the array as var arr=["servicenow","community"]; via server script Please tell...
Resolved! Unable to import date/time field data correctly from import set
I am importing data for a date/time field through import sets into servicenow. Target filed is a date/time field on the sys_user table. 1. target field format is a date/time field, date format on user table is default - (system dd-mm-yyyy), time zon...
Record not found while clicking on submit button on portal
Hi All I have record producer.while submitting a form getting error record not found.on clicking on submit button, it redirecting me to record not found page.I tried to find bug but unable to find any route cause.PFA, screenshot of the portal page , ...
Resolved! Ui action visibility and attachment check
I have requirement to create ui action named "review" it should visible to only the users who is the reviewer field on the form. and When the review button is pressed it's supposed to evaluate whether there's a screenshot of the certification verific...
Resolved! ACL Condition to see groups where logged in user is a member
I have a table X that stores document types which has group table as one of the reference.I want to define an ACL stating, user can only read records from table X if he is a member of the group.Ex: If there are 10 groups, and logged in user is a memb...
Demo data for performance Analytics Module
Is there a way to populate demo data into PA module to display data on dashboards? and any method to update the data/time so the data isn't stale
Resolved! Create catalog task only when variable is selected
Can anyone provide information on how I would create a catalog task only when a variable is selected? Currently, there are two tasks that are generated all the time, but only one needs to provision if the other variable is not checked at the catalog...
Resolved! Planned start time and Planned end time should be same in change request.
Hi Team,Can you please help me - attached script what is the result of it.if there is any possible to keep start time & end time should not accept. how add this step in below script.Onchange clientscript:-
