How to base64 encrypt rest message payload
Hi, i have created a rest post method and invoking it through business rule . I need to encrypt the payload.. how to do it? Is it done in rest message or in business rule or somewhere else?Please help.
Forum Posts
Reduce the space in workspace
Hi All, I have created new workspace for a scoped application. When a record is opened in workspace, so much space is occupied (vertical line in the below image). Also, can we control what can be populated in the place of Request state, Price and Due...
How to restrict the RITM read access based on the catalog, for example human capital catalog items
Dear community, How to restrict the RITM read access based on the catalog, for example human capital catalog items shows only particular groups name starts with HC like.
Resolved! When Notification Mail script link is clicked it points to "record not found"
Hello,I'm using the following mail script in an email notification but when the link is clicked, it shows "Record Not found" What change can I make to the script so it fetched the right sys approval record? TIA (function runMailScript(/* GlideReco...
Copy an entire catalog item to another instance
Hello,I wish in one click, to move an entire catalog item (form, variables , categories , policies , script ...) to another instance.I know I can record in an update set, but that means I have to modify all items in the catalog to record them in the ...
Unable to bring Standard change model to the change Interceptor
Hi All,I'm unable to bring the standard change model to the Interceptor Page I'm only able to see two change models , how can i bring the other one to this card. And if i go to Interceptor also, there are two available for change , but questions are...
Fulfiller User v2 and Fulfiller User v3
Hello everyone,on a customer instance, in the Management Overview subscription I notice that Fullfiller User v2 licenses appear to be allocated while there are also Fullfiller User v3 licenses but they are not allocated.Would anyone be able to explai...
P1 SLA Reset condition does not work (but a P4 SLA's identical one does).
Hello team. For the incident table, I have defined a P1 and a P4 Resolution SLAs (for a L2 support group) with a Reset condition so that, if an INC is assigned from that L2 to another group that is NOT the L1 support (Smart Desk), the SLA has to be c...
Resolved! Notification triggered but email not sent
Hi experts,Kindly help me solve the below stuffI have a email notification, its getting triggered but no emails sent When I add a worknote to incident, I see the log message in the system logs, but I see no emails in 'sys_email' tableVerified that th...
Resolved! Check Portal Cart before check out with OnSubmit client script
I am having the following requirement: to have a portal with attached service catalog. I need to do prevalidate on the cart to check if the current user is having enough amount of money for the ordered cart total price.I was planning to create an onS...
in catalog item create multiple ui policy action in servicenow while clicking new button
In catalog item create multiple ui policy action in servicenow while clicking single new button
Call a Business Rule in a new Fix Script
Hi,I need to create a new Fix script to call a business rule available in Incident table. How to do this? I've a business rule 'Copy State to Incident State'. It was deactivated for some modification. Now I've activated it and it is getting trigger...
Resolved! How to add a report to a user's favorites menu
Hello community, how can I add a report to a user's favorites menu example: I tried following this information but it didn't work:How to add report into Favorites ? - Developer Community - Question - ServiceNow Community
Multiple group approvals created from change approval policy but gets set to No longer required
I am facing same issue as mentioned in https://www.servicenow.com/community/itsm-forum/multiple-decisions-in-a-change-approval-policy-create-multiple/m-p/818930 "Multiple decisions in a Change Approval policy create multiple group approvals as expect...
How to create a Standard Change by using REST API?
Hi,How to create a Standard Change by using REST API?Thanks,
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