ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! How can i uncancel a change

One of my techs thought he was cancelling an update to a change when in fact he cancelled the change itself.   Is there any way to reverse this action?

rick_george by Kilo Explorer
  • 3062 Views
  • 2 replies
  • 2 helpfuls

ref_ac_columns within ui pages

Is it possible to add a ref_ac_columns and ref_ac_columns_search to a UI page? Right now I have a UI page that is referencing the sys_user table, and we want to be able to search by first name, last name, email, and username. Currently searching by f...

Dan R by Kilo Expert
  • 1384 Views
  • 3 replies
  • 1 helpfuls

Resolved! How to remove "Configure Choices" option for all users

Hi Experts, Can anyone please suggest on how to remove access for "Configure Choices" option for all users on fields like state, approval and stage(all choice fields). All users getting access to "Configure Choices" option, when user right click on c...

jay1111 by Kilo Guru
  • 1283 Views
  • 4 replies
  • 0 helpfuls

Preventative Maintenance

How do I set up re-occuring schedules for PM's? I would think this is at the CI level but I cant seem to find it. Basically I want to set up Monthly and Quarterly PM's for several classes of CI's. I would select the CI's that need the PM and have it ...

by  
  • 2174 Views
  • 2 replies
  • 0 helpfuls

Slack for ServiceNow Integration

Slack for ServiceNow.Pre-requisites:SLACK: SLACK App Directory Sign-up              Redirect URL              Logo URLService Now: Create an OAuth API endpoint for external clients.Process:1.User can login into the SLACK using email (personal/ offici...

NarayanaRC_0-1680073933026.png NarayanaRC_1-1680073993431.png NarayanaRC_2-1680074049693.png NarayanaRC_3-1680074100625.png

Resolved! Catalog Item validation for field email address

Hi all,I have a requirement for field validation of email address.I have set the field type as email. The validation works fine when the user doesn't enter a valid email address and clicks submit.However, the requirement is that there should be a on ...

Resolved! Need to filter the records

Hi, Is there any way we can filter out the records in a table where the state change from x to y by the specific  user on a particular date.like in the activity notes of the record the last thing is state change from x to y done by specific user. I n...

suuriya by Tera Contributor
  • 1580 Views
  • 4 replies
  • 1 helpfuls