Hi, I am trying to update 'Due Date' on the Incident table for older Incidents based on the 'Breach Time' from the Task SLA (task_sla) table via a Background/Fix Script. Business Rule doesn't help as these Incidents do not get updated & will be an on...
Hi Team, I have created a reference variable ,reference is cmdb_ci table. in filter condition i would like to fetch the windows server and unix server with sub status is not decommissioning. however i am unable to dot walk and find windows server o...
Hi, I am unable to find sys_user table option on look up records action within the flow designer. Any inputs on where to check this would help.
Hi folks, I just deleted one field from a table and I can see a entry of type sys_metadata_delete in my update set. When I have previously deleted the fields from any table I usually saw only 2 entries. label and dictionary. Can someone explain why i...
Hi All, Can we have the ability to have choice fields depend on reference fields for input form screens? We have 100's of choices based on a reference field which i cannot select in the app using input form screens which is a blocker now for using p...
Hi, I have to allow more than one email address those can send emails to ServiceNow instance. I'm working on inbound action and I want to allow multiple domains hat can send emails to my ServiceNow instance and I want to create multiple email acc...
We would like to embed a particular catalog item on a page. The "SC Catalog Item" (v2) widget is working for this, but requires me to have the sys_id set in the URL. Is there a way to pass in this parameter to the widget by modifying the page so I do...
Attended the ServiceNow and Microsoft: Demystifying ServiceNow Virtual Agent for IT Service Management in Microsoft Teams for IT Pros Peak seminar. Great content. I do have a follow up question for the community. Is it possible to configure this in...
Hi, What is relationship between HR service and catalog item in HRSD. What is relationship between HR service, Topic category, topic details and COE. Can anyone please tell me example to show this. Regards, Nivedita
I am trying to create script to automatic set the onhold into 30days how can it be possible on the workflow using toggle script ?
Hi, We have a requirement for making a list collector field (server) to show choices based on the values of variables selected previously (environment, operating system and application). We have a table including these 4 fields. There is a field in t...
Hi, We currently have a automated request to add users to groups. The process is you select the group and the user via the form. When submitted a approval will be sent to the group manager. Once approved the user will be added to the group. This has ...
Hi All, I am working on an inbound integration(Webservice). If record is created, by default we get a Status Code '200', If its not created then we can see '400' status code. I want to throw Custom Status Code for partially updated record? If yes,...
How to extract Category Subcategory Item from incident table? All together report based on dependent value in one excel sheet.
want to make bR run only for interactive session....Please help how to do it??