Resolved! Opening in new Tab/Window through UI action
Hello Experts, I have a UI action "Create Story" in Incident form. I want to open that in new window as of now it is opening in the same window. Please advise.
Forum Posts
Resolved! Receiving output as [object object] when calling Flow action from client script or ui policy
Hi All, I have a Flow designer action and we are getting correct output on Flow designer action. When we using code snippet and called that script in the Ui policy to retrieve that output. we are getting the output as "[object Object],[object Object]...
what is the use Of COPY EMPTY FIELDS chek box in import sets??
what is the use Of COPY EMPTY FIELDS chek box in import sets??
Email Script Needs to show current year
Team , we have a notification which should show current year but it's showing 2022, i checked there is mail script running , can you help me , how it can be changed to current year (2023) Script (function runMailScript(/* GlideRecord */ current, /* T...
Resolved! Attachment Catalog Variable Type - Mandate file type.
Hi Folks, When using the "Attachment" catalog variable type, is there a way I can mandate file attachments be a specific type? Say PDF? We have a requirement to mandate files be PDF on a specific catalog item. Is this possible in ServiceNow? Thanks i...
How to set related list to read-only based on state field value
Hi,I had received a request from a client as to set related lists to read-only according to State field value. I planned to just set the ACL for this to work.I've already asked hi.service-now for assistance, but this requires customization so they ad...
Resolved! How to call UI Page from Workspace Client Script
I have a requirement to enable the workspace client script for below script used in one of the UI Action"show Interaction Content": Script: function doShowInteraction(){ console.log("doShowInteraction calling"); var sys_id = g_form.getUniqueValue()...
Resolved! Report to show number of Incidents logged per Caller / User
Hi, Is it possible to show the number of Incidents logged per user over e.g. a 6 month period? I've tried via both the Incident and User table from historical / old posts and suggestions but i'm still no further to producing the report. Any help huge...
Urgent! Store data in servicenow without creating a new table
Hi Team, Recently we have identified a new data source for the company table. We have an urgent need to have all this data in servicenow. We already have OOTB company data and we have multiple processes integrated with the existing company records. W...
Resolved! Field values are copied from list filter
Hi, I have come across an issue on List view. When I have any filter applied on my list view , and if I create a new record through the 'New' UI action, I observed that the fields that were used in list filter are auto populated. For example if I had...
Resolved! How to show list collector value in select box
Hi,I want to show the list collector value in select box. How to do that? Right now I have a script include which is fetching the value of a list field. I want to show that values in a select box in the catalog item. Please help in this. Thanks!!
Best way to migrate data xml using script from one instance to another
Hi Team, We are planning to automate process toexport and import xml from non-prod to production.I want to understand what is the best way to achieve it?I know an option to forcefully capture xmls in Update set. Are there other ways to achieve it? an...
how to integrate ServiceNow to aws connect
Hi All, We need to integrate ServiceNow with AWS connect in order to get phone support, ie. if someone calls in, it will come up on the screen with this AWS connect how this can be achieved? which plugs are used for this? what all setups are required...
Resolved! Not able to upload .svg file for icon/picture use in catalog item for Service Catalog.
I have been able to upload .svg files just fine in the past but have been recently encountering an error message when uploading a font awesome .svg icon.
