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Need to hide or show field based on option select in UI Page

Hi, I have a UI Page as below. I have a requirement when I select  'incident' in Incident Template(reference to incident table) field, the Users field and Download data button should be visible and the Users field and Download data button should hide...

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add date range to a report header

I am new to this...I have a report that is scheduled to run weekly.   Is it possible to put the date range in the header or the title of the report?Currently it is   "Weekly Incident Tickets - Team Name"They would like it to be "Weekly Incident Ticke...

claires by Tera Expert
  • 2339 Views
  • 4 replies
  • 2 helpfuls

Resolved! Make emergency change follow normal change state transition

HI Team,I want emergency change to follow normal change state transition.I have modified below script include:ChangeRequestStateModel_emergency Added code from ChangeRequestStateModel_Normal which has state transition to assess from new.But still no ...

rambo2 by Kilo Guru
  • 787 Views
  • 2 replies
  • 1 helpfuls

Service Request Outbound - how to capture all variable answers and send JSON

Hi,For the Service Request Integration, I need to capture the variables and variable set values / answers (dynamically based on the current catalog used by the user )  and pass JSon to another instance. please help how we can capture the variables an...

Community Alums by Community Alums  
  • 632 Views
  • 4 replies
  • 1 helpfuls

Retrieve and add attachments - Rest API

Hello All, I wanted to retrieve attachments from third party tool and attach it into staging table as a attachment.I have created Rest message and written script to achieve this but I am able to map only data in staging table not actual attachment . ...

Pratiksha2 by Mega Sage
  • 1140 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to hide fields on create new form ?

Hi All,I have a requirement where I need to hide couple of fields to hidden in the create new form. then once the record is created, I want those two fields need to be visible how to do this please provide any pointers on this. Thanks

Resolved! auto populate user's detail on catalog item

Hi All,I need to populate user's details on catalog item of logged in user as well as when requested for changes.fields are - requested for, email, phone, manager, manager phone, manager email. Note: I have added default values in variable for logged...

Resolved! Has anyone made a Service Portal RSS Widget?

Hi Guys,I want to be able to put an RSS feed on my Service Portal. Has anyone been successful in creating one   and helping me out in creating one? Ideally, I want to pull the feed from Krebs at the top of the service portal homepage.Thanks,David R

davidpong by Kilo Expert
  • 4346 Views
  • 13 replies
  • 6 helpfuls

Reports missing in dashboard while moving over instances.

Hi Every one, We are adding the two reports to the dashboard but grid canvas is missing for those reports after we accept remote updates while moving one environment other environment through update set, still those 1 or 2 reports are missing and int...

SNOW44 by Mega Guru
  • 814 Views
  • 1 replies
  • 1 helpfuls