Hi. I have a variable set for a variable type single text even if i put in a test text or number in the default value it does not show. What I actually need to do is to get the phone number of the user to automatically populate here, and i'm using th...
I have Service Requests and I have Knowledge Articles. I want my agents to be able to see the KB that relates to the SR when they are fulfilling that SR. I've enabled the Knowledge Article related list on the Service Request form and I've related the...
I am using the below code in business rule to get the change start date and split the date and time values and insert into custom table. While inserting the record in custom table, the value has to be in eastern time zone. Since the date and time are...
Hello SNC, I want to allow only xl sheet format as attachment for a catalog item. I wrote the below script but it seems not working. Any advice? function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { ...
Hi All, I have a requirement where i need to give specified time to user to review the form. when user clicks on alert button then my ui page should refresh. So that i can get all default values that was there on that ui page and my timer can resta...
What is the use of Single-Row Variable Set and Multi-Row Variable Set in the catalog item what are the main differences between Single-Row Variable Set and Multi-Row Variable Set
Hi, I have a requirement that, when user clicks re-open button it should show a popup input box on portal and ask to enter the reason for re-open of incident. But unable to find the solutions in widget to show that customized popup window using SpMod...
1.I have created one button(UI Action) "Create Task" on stories form.2.When I click on this UI Action it shows one 'GlideModalForm'.3.When I fill the details on this form and Clicking on Submit button one record created and added in the related list ...
Hi: How do I find out the list of email servers our ServiceNow instance has? Thanks
Hi Expert, How to increase row number automatically when we click on the "Add" UI action on the MRVS? is it possible? In the below screenshot, i added the row(1,2) manually. Thanks, Antony
Is there a way to make in active a maintenance window or blackout time frame when applied to the Change Request module. Most all other areas of ServiceNow give you the ability to make something "inactive".
Hello Guys, I have just simple question on you. I have simple staging table with its transform map, when I am doing test payload through import set api in REST API Explorer. I am getting 201 - created. Thats completely fine. Everything is working fi...
Hello everyone, When a user starts a VA conversation, I'd like them to be asked immediately whether they want a live agent or virtual agent. If they pick live agent, then I want to route them to one of several queues. What's the best way to do this? ...
Hi All, I have a requirement where I have to measure the size of the attachment while submitting the catalog item. The attachment should not be more than 5 MB. If it is more than 5 Mb then it should throw an alert and abort the action. Hence user w...
Hi Folks,I am working on a requirement where I need to run a schedule Report on last working day of the month.If anyone has implemented some same requirement in there project or came across around the logic for running report on last working day plea...
