Hi I am trying to integrate Freshdesk with ServiceNow using REST API. We have a requirement to create a ticket along with attachment. We have configured a REST Message and a post method to do so. I am able to create a ticket without attachment using ...
Hi All,->I need to add incident to the Ci's Incident related list, if the ci is added in the outages related list. If I add ci to outages, in that ci's related list I want to add the Incident number. -> In the below images "*BOW-IBM" is added in Outa...
I have a need to create an alert on a variable at the SCTASK level/table. Need the alert to display below the requested for variable. I can get the alert to display on the form but cannot figure out what I am doing wrong that it will not display be...
What are the interview questions on Performance Analytics, Dashboard, Reporting, home page, gauges etc?
Have a client script, which on a clearing a field value , will give below confirm dialogIs there anyway to get "yes" and "no" instaed of "ok" and "cancel"Thanks
Hi All, we created fields on one table and getting the field on the UI page but we don't have option to make field mandatory from table. So we need to make reference field mandatory through UI page.through below HTML Script line iam trying to work on...
Created two Date/time fields in format DD:MM:YYYY HH:mm:ssEnd date(DD:MM:YYYY HH:mm:ss) can not be earlier than Start date(DD:MM:YYYY HH:mm:ss)?? Can anyone give script for this?
Hi,In the catalog item , attachment should be mandatory only when 1 or 2nd choice is selected.If anyone can help me with that?In Catalog item under "Portal settings" we do have an option of attachment mandatory but that for the whole form. Thanks,Vai...
I get an error like this when I click the Resolve button. How do I enter the Resolution Code and Close Notes from the ticket page of the Service Portal?
Hello all, Despite the fact that I selected 'On Hold" state and 'Awaiting Caller' as my reason. Incident state keeps reverting to 'In Progress' I just finished building a FLOW that is supposed to generate reminder emails to the CALLER, IF/WHEN the "...
First time creating a table where a request will come from and a subsequent task.Normally it is just the table for the application I am creating for, so please forgive me for my ignorance.Here is the scenario. I created two tables u_blaze_requestsu_b...
I want to validate Emil id field on Costume form how we can achieve this through Client script?
I have a task to create a database view to report on variables on the requested items. I have created the Database View below but it's not working. To provide more detail:We would like to Report on the item called 'Advanced Replacement' and the poo...
Dear Team, Just to understand the possibility like how we can fully export ServiceNow data from ServiceNow to On-premises, including database dump file, attachments, a full extraction, etc. So that, I can restore the as is to On-premises. And Service...
There is one scenario in my project where I am getting RITM number based on that I need to fetch Short description from Request table using script .
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