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Approvals count to display on portal home page

Hi allIn portal page there are more than 30 approvals so I want to display '30+' if there are more than 30 approvals can you help me with this widget approval script: Server script: -------------------------------------------------------------------...

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Integration hub - Transaction query

Hi I wanted some info on what counts as Integration hub transaction. I am aware that using rest step,script action to call rest message or using rest method in inline scripts is counted as IH transaction. Does calling a script include from an action ...

ShAn21 by Tera Guru
  • 4489 Views
  • 4 replies
  • 4 helpfuls

Resolved! How to change order of Work notes and Comments in Agent Workspace?

Dear all, I searched but did not find any relevant help in order to be able to change the order of Comments and Work notes (Private) fields in an Agent Workspace view of a form: Tried the following: - have set the work_notes as user preference for t...

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Linda6 by Mega Guru
  • 2253 Views
  • 1 replies
  • 3 helpfuls

Set the view to default view when I open a form.

Hi, When I open a calculated application service form from the list view then the view is by default to some custom view "additional info" but I want that view to be the "default view". I am unable to set the view to default view for this form. I hav...

Sumit14 by Kilo Contributor
  • 19283 Views
  • 4 replies
  • 5 helpfuls

How to add filter to a module?

I need to add condition in the filter that Problems with Proactive state should not show when a user clicks on My Groups(S) work module.

How to create cascade filter

Can someone please explain how to create cascade filter step by step. gone through this below link but not sure which table I need to choose on step 3. https://community.servicenow.com/community?id=community_question&sys_id=ee9bd954db730cd4feb1a851ca...

Resolved! How it's possible to remove click on report ?

Hello ! I'm using the widget report on my service portal. I can display report but i want remove/disable the click on the report to avoid to display record. Just like a simple report/graph. I'm searching the solution since a moment but doesn't find a...

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Maxime Noah by Tera Contributor
  • 4869 Views
  • 6 replies
  • 4 helpfuls

Resolved! List View and Form View is Showing different values.

Hi, in the incident form, the value for pos environment is showing two different values in the form view and in the list view. Checked everything, there is no problem with dictionary entry. Anyone knowing how to solve this issue? Any help will be app...