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Resolved! Move left header menu of Service Portal next to logo

Hi All, Need help, Out of the box, ServiceNow portal header menu is on right but I want to move the header menu on the left side just next to the logo. which widget I need to clone and what CSS code I need to add. please guide me. 

How to get value of variable from catalog item in catalog task client script?

Hi All,How can I make one field on catalog task form read only based on value selected in catalog item variable?I have tried below code to get value of variable but not getting result.g_form.getValue('variables.assignment_group');Please provide your ...

Community Alums by Community Alums  
  • 2602 Views
  • 1 replies
  • 1 helpfuls

Resolved! SetMandatory from UI action?

Hello,Kinda stuck on this and tired of beating my head against this particular wall.   There are plenty of other walls in need of head-pounding.I need to make categories and subcategories mandatory on a UI Action called Escalate. I want the button to...

Resolved! Understanding System/Push Notifications

Hello, we are starting to use the ServiceNow Mobile app and I'm struggling to find the information I need to understand how System notifications relate to Push notifications on the ServiceNow Mobile app.  We want to make sure that for every system no...

DylanB by Tera Guru
  • 2932 Views
  • 2 replies
  • 3 helpfuls

Service Operation Workspace View Rules

Hi - I would like to configure the forms in the Service Operation Workspace to mirror the fields that exist in the classic UI record. I noticed that there are two form views in SOW. For example, when you open an interaction record in SOW it opens the...

Edit variables on a catalog task after submission

I have a catalog task that is partially filled out by the customer. The customer submits the request and it is routed to another person/group (field support). Once the field support receives the task I need them to fill in the other variables on the ...

Resolved! Unable to connect Google Identity & Access Spoke - scope required

I am trying to connect the Google Identity & Access spoke and have followed the steps listed here: https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/integrationhub-store-spokes/task/setup-gidentityaccess.htmlHowever, wh...

Community Alums by Community Alums  
  • 1220 Views
  • 1 replies
  • 0 helpfuls

Resolved! Script Include returning null value

Hello Experts, Requirement- In the catalog item, 3 variables are there1) Start time- date/time variable2) How many days- integer variable3) End time- date/time variable I want to do addition of Start time + How many days = End time, and set addition ...

NS16 by Mega Sage
  • 2485 Views
  • 12 replies
  • 3 helpfuls

Mailbox full issue

Hi, While sending mail to servicenow instance its showing Mailbox full please try after. So how can i check the mailbox size and please help me how to resolve this error. Thanks,  

suresh91 by Kilo Sage
  • 2126 Views
  • 4 replies
  • 3 helpfuls