Greetings, i have a requirement where --> when an RTO (reference field) selected is less than 24 Hrs, display the message “Default RTO is 24 Hrs. Are you sure you want to proceed with selection”?". i have written a script include and called it from c...
Hello Experts, I have a requirement where I have to create multiple requested items using using flow designer and all of them are having different variables. I am able to do the same by using Submit Catalog Item Request spoke. But the problem is, the...
I want to show the UI Action Related list for limited groups only and for Admins as well. I have written the below code in 'omit new button'. !gs.getUser().isMemberOf('assignment_group') || !gs.getUser().isMemberOf('assignment_group') || !gs.getUser(...
Hi All, We are implementing flow designer for one of the catalog items and we have below scenario and not sure how we can solve this using flow designer :Scenario : We have to trigger approvals to multiple groups parallel (dynamically it can be 2 gro...
How can a incident be raised automatically for the alerts coming??
When we run a Fix script, what is this so much of information that we see after the script has run? screenshot given
Hello Experts, I've an UI action (GRC VRM scope) which is setting the system property (GRC VRM Scope) value. This is working fine when I'm in GRC VRM Scope but I'm facing below error If I do it from Global scope. Not allowing update of property: "pro...
What is: Working on a notification. I see that a previous dev created a notification that looks relatively normal. The "Who will receive" tab on the notification has a valid Assignment group selected, and there's a email script on the "What it will ...
Hi, I am trying to load data from Aternity to Software usage table using transform map. When I tried to load the data to software usage table there are duplicate records with same user name, publisher, product and last used date. How can I prevent th...
Need help writing a client script! I need to: check the value of 5 different fields Only 1 field will not be empty I need to get the value of the field that's not empty How would I write this? I'm thinking something involving g_form.getValue(). Thank...
I am having an issue setting the requested for field from an Item variable and was wondering if anyone had a solution. We would like to set request.requested_for field to the value of a variable in a requested item. This way, the Service desk can req...
Hello All, I need an assistance on this, I have a select box variable type on a record producer, which display names of some service catalog to be showing on the field once click. What the client want is, once the name of the catalog item is click, ...
How to populate a phone number based on the territory selector choice list Exampe: If the phone number is 13126266799 then North America needs to populated in the selector choice list same like if the phone number is +1 613-800-6513 then Canada needs...
User can only see active users, inactive users are not visible.
Need to show the Ritm Attachments in Sc task but Its showing two Attachments. When i am raising a request and adding attachments and when i open user attachments its showing me two attachments. I have created a relationship for attachments which i ha...
