Hi all, If a user is an ITIL user and has the 'knowledge' role, I want the user to be able to edit any article that is assigned to his/her assignment group. For example, a user A is part of the assignment group BCD, I want the user to be able to edit...
For the above question, a group has a record producer related to our conference room.One question is a Yes/No variable.If Yes, the goal is to create a new Inc Task and assign it to a group. An alert, if you will.
Hi,I'm currently trying to make a report of computers where the assigned_to field and owned_by field are different. I know, you will probably think "Just use the 'is different' operator in the filters". The problem is that Servicenow had the great id...
Hi All, I have a requirement where I have to convert the list collector to array of string for that i got help from community-Using list collector in Flow Designer 'For Each lo... - ServiceNow Community In my case I want to pass string value of list ...
Is it possible to set the discovery schedule to run on a Monday and then again on a Wednesday?Thanks,John
Hi experts, I want to enable checklist to catalog items, And I found we need "checklist pro" plugin to enable it, but seems like we need to buy it. But I also found there is a "checklist" plugin already installed.I want to understand what can be done...
Hi, I'm having some technical difficulties about the catalog item quantity field. The question is, how can I make the quantity field in the catalog item unlimited (like integer field). It is an integer field but I assume due to portal configurations ...
Good Morning guys,I have a system property, with multiple keys in it, and each key has multiple values in it, I am hoping if someone can please help me with a script that can fetch the values of the key from the system property. System Property Name ...
I have created 2 model to predict assignment group & category field and integrated it with incident form.When I create a new incident based on short description category field is getting populated but assignment group field is not getting populated, ...
Hi Community, I am working on a requirement where I am using Multi Row Variable Set. The data entered in the MRVS will then be parse and will be pushed to a String field that will be shown in the approval summarizer (we are not seeing the MRVS table ...
Dear colleagues,I have a client script in a variable set and I want to get the value from a reference field that references a CI table.In this reference field I have configuered (ref_auto_completer=AJAXTableCompleter) that 3 columns are visible: name...
can anyone please help me on how to create an automatic incident in snow incident table, when an email received into a random shared mail box.(example: mailbox_shared@gmail.com). please help me on how to define this in inboundemail action/template ...
I have a requirement to Hide one UI Action button on the form "Create Change" for the user who is not a member of corresponding assignment group. See the screenshot below: I've given read role to the users for this table, so that all the users have t...
Hello Experts, I need a onsubmit client sprint which should check for attachments if the request_type = grant or modfiy. system should not allow the request to be submitted until the attachment is attached. for revoke it should not check for attachme...
Hi All,In my personal developer instance, I am trying to make the Related List - Incident Communication Plan (in the Incident form) visible only for users with the Major_Incident_manager role. Can you please advise what's the best way to achieve this...
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