Resolved! How to set a discovery schedule to run 2 times a week
Is it possible to set the discovery schedule to run on a Monday and then again on a Wednesday?Thanks,John
Forum Posts
Checklist in servicenow
Hi experts, I want to enable checklist to catalog items, And I found we need "checklist pro" plugin to enable it, but seems like we need to buy it. But I also found there is a "checklist" plugin already installed.I want to understand what can be done...
Resolved! Catalog Item Free Text Quantity Field
Hi, I'm having some technical difficulties about the catalog item quantity field. The question is, how can I make the quantity field in the catalog item unlimited (like integer field). It is an integer field but I assume due to portal configurations ...
HI All, How to create pdf file
how create pdf file using purche order
Resolved! Get Multiple Values from one key in system properies
Good Morning guys,I have a system property, with multiple keys in it, and each key has multiple values in it, I am hoping if someone can please help me with a script that can fetch the values of the key from the system property. System Property Name ...
Resolved! Reference Qualifier on a Change Record to display the linked Problem
Hi,I am trying to display a Problem Record that has been linked to a change on the Change_Request form.I have created a new reference field on the Change_request form and have created a Dynamic Reference Qualifier.The newly created Column name in the...
Difference between Start Date and Renewal/Extension Start Date in Contract
In Contract, there are Start Date and End Date fields, and then Renewal/Extension Start Date and Renewal/Extension End Date fields - what is the difference between these?
Predictive Intelligence
I have created 2 model to predict assignment group & category field and integrated it with incident form.When I create a new incident based on short description category field is getting populated but assignment group field is not getting populated, ...
Resolved! Parsing Multi Row Variable Set
Hi Community, I am working on a requirement where I am using Multi Row Variable Set. The data entered in the MRVS will then be parse and will be pushed to a String field that will be shown in the approval summarizer (we are not seeing the MRVS table ...
Client script: Get values from additional columns in reference field
Dear colleagues,I have a client script in a variable set and I want to get the value from a reference field that references a CI table.In this reference field I have configuered (ref_auto_completer=AJAXTableCompleter) that 3 columns are visible: name...
Resolved! how to create an incident when email is received into a shared mailbox.
can anyone please help me on how to create an automatic incident in snow incident table, when an email received into a random shared mail box.(example: mailbox_shared@gmail.com). please help me on how to define this in inboundemail action/template ...
Hide UI Action button for the user who is not a member of corresponding assignment group
I have a requirement to Hide one UI Action button on the form "Create Change" for the user who is not a member of corresponding assignment group. See the screenshot below: I've given read role to the users for this table, so that all the users have t...
onsubmit client script to check for attachments before submitting
Hello Experts, I need a onsubmit client sprint which should check for attachments if the request_type = grant or modfiy. system should not allow the request to be submitted until the attachment is attached. for revoke it should not check for attachme...
Resolved! How to make Related List visible only to users with particular role
Hi All,In my personal developer instance, I am trying to make the Related List - Incident Communication Plan (in the Incident form) visible only for users with the Major_Incident_manager role. Can you please advise what's the best way to achieve this...
Resolved! Script inlcude to download Object Array to csv and/or pdf
Hi, i am trying to create a script include that can put an object array into a csv and/or pdf file and download it. this should happen when the user selects the items and presses the print button. the creation of the object array is already working ...
