I am importing data for a date/time field through import sets into servicenow. Target filed is a date/time field on the sys_user table. 1. target field format is a date/time field, date format on user table is default - (system dd-mm-yyyy), time zon...
Hi All I have record producer.while submitting a form getting error record not found.on clicking on submit button, it redirecting me to record not found page.I tried to find bug but unable to find any route cause.PFA, screenshot of the portal page , ...
I have requirement to create ui action named "review" it should visible to only the users who is the reviewer field on the form. and When the review button is pressed it's supposed to evaluate whether there's a screenshot of the certification verific...
I have a table X that stores document types which has group table as one of the reference.I want to define an ACL stating, user can only read records from table X if he is a member of the group.Ex: If there are 10 groups, and logged in user is a memb...
Is there a way to populate demo data into PA module to display data on dashboards? and any method to update the data/time so the data isn't stale
Can anyone provide information on how I would create a catalog task only when a variable is selected? Currently, there are two tasks that are generated all the time, but only one needs to provision if the other variable is not checked at the catalog...
Hi Team,Can you please help me - attached script what is the result of it.if there is any possible to keep start time & end time should not accept. how add this step in below script.Onchange clientscript:-
Hi thereWe are in the process of having an audit done and are being asked what the retention period is for our Change Records.for the life of me =, I cannot track this information but have found the CI retention period.Does this align, is there any w...
Hi,I have created a scoped table and have the process flow configured but when I skip the states and moved from 1 state to another. All the skipped state also is checked as completed. I do not want this to happen. I am using the below UI Macro. But s...
Why was known error removed as a state on the problem management workflow? It makes complete sense to be able to park records that have an unknown root cause in this state, attach the appropriate workaround/known Error KB article, and then one can re...
Hi All, My Requirement is to make a variable restriction where we allow users to enter only alphanumeric , lower case and underscore (optional). we need to restrict all other special characters spaces and line breaks.I have created a catalog client s...
Hi,We have just loaded the new Standard Change plugin but we are having issues with setting up approvers.I have added the approval_admin and approver_user role to a number of users but each time we try to create a new standard change template we get ...
Hi Everyone, I am working on the Major incident management application in ITSM and got a requirement from the customer that if we can send the automated communication via email channel or MS Teams (already integrated for INC, CHG and SRM to chat with...
I am trying to add configuration item as part of the contextual search on an incident form. When I go to the table configuration in contextual search and add a search field I do not see configuration item.
Dear fam, We have a requirement to create a business rule on the approval table such that if the user is a VIP user then the respective request approvals should get triggered to their Executive Delegate User ( this is a custom field we have created o...
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