Set error message if the start date is greater than end date.
Set error message if the start date is greater than end date.Please help.
Forum Posts
Check whether additional comment is not empty
Hi Experts, What could the best method to check if additional comment is not empty in a background and business rule. @Ankur Bawiskar var gr = new GlideRecord('incident'); gr.get('b64f102567f551101a1136dbd36d434d'); gs.print(gr.number); gs.print(JS...
How to make visible the catalog item to particular work groups(u_work_group) not assignment group.
I have a catalog item with name "sap2010 signin". I need to make visible this catalog item to particular work groups(u_work_group). Group names are like "network" and "database". How can i achieve it? Note: workgroups not assignment groups. We have w...
Resolved! How to resolve error "Record Not Found" once clicking on Notification Link
Hi All,I have created notifications for incidents and add link in the message content at last called "Take me to the incident" for users who wanted to view the record directly from the email. So after clicking the link we are getting one error called...
Resolved! In Flow designer based upon the selection of choice approval needed
Hi Experts,I have created a Flow Designer for a catalog item. But I am not sure how to trigger the approval based upon the variable Drop down choice Selection example 'A' & 'B' are choices. If user is select the choice 'A' it needs to be went to gro...
modifying standard change stages. Help please
Hello! i am modifying the out of the box standard change and i would like to add an Assess stage.I checked with NOW support and they said to modify the script include: ChangeRequestStateModel_standard I did so as well as modifying the workflow to ad...
GlideAggregate Question
Hi Everyone, I am new to this can anyone please tell me why we use if block while counting record using GlideAggregate. var count = new GlideAggregate('u_test');count.addAggregate('COUNT');count.query();var computer=0;if(count.next()) { c...
Currency change as per user locale
Hi All,Need help to show appropriate currency ($, £,€) as per user's location/country code on service catalog/ portal for catalog items. I read wiki, docs and communities articles but couldn't achieve on end user side. I see the value conversio...
Resolved! I added two columns on list view through list layout which after removing/personalizing can be added only after clicking on 'Reset to default columns' . Is there any other way through which we can get those columns while personalizing/adding without
Hi, I added 2 columns VIP/VVIP through list layout on Incident table. If I am removing these columns by personalizing I can remove it. But when I again personalize to add those fields I cannot find them in the list so when I click on 'Reset to defa...
Resolved! I have a requirement to show popup and redirect to different URLs(2 URLs in two different tabs). I am able to redirect to one page. How can we redirect to 2 URLs ? Any help here ?
if ( g_form.getDisplayBox('business_application').value == 'Phoenix - General'){ alert('You will be redirected to "OneAccess" to request access to this application. \n\n IMPORTANT: Before Phoenix can be used, the Prime application must be ins...
Resolved! Update watch list on incident
Hi all, There is record producer which extends to Incident, when the watch list field on record producer is empty two default user should be added in incident, if we add any user in watch list field during creation that user along with the two defaul...
Resolved! How to build condition in field for group along with sysid on server script
I've build a query in server script Condition field: gs.hasUserGroup()!="7030ea441bf6f3008d9f76e1dd4bcb2d" Something was missing in my query help me to do so.. I'm tried with role !gs.hasRole('RoleName') it was working, but requirement is group restr...
Resolved! How to populate a Related List on a form?
Hii all, just for a curiosity I want to understand how to populate a related list on a form when a certain field value is selected.
Stopping Background Scripts
Hi all, I have written a Background Script on Incident table. And it is causing problem upon my new enhancements. I do not need that background script anymore. How can i stop that background script. I have tried some known methods but none of them se...
Resolved! Changing Prefix of a Table Auto Number.
Hi all, I have a requirement to change the prefix of Auto number field in the table which I got from integration. I have tried working with changing the prefix in studio. But it is not giving me the correct output. I want to know what are the other w...
