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Resolved! Extract csv file from sftp to ServiceNow

Hi All, We are having a requirement to export the csv file data using SFTP. A file from a third party will be placing a csv file in SFTP Server , we need to extract it and do some checks and load the needed parameters(fields) into the ServiceNow User...

Renu9 by Tera Contributor
  • 2496 Views
  • 8 replies
  • 0 helpfuls

Donot close change request unless all change tasks are closed?

Hi all, We have requirement that "Donot close change request unless all change tasks are closed", So for that there is OOTB business rule "Check open change_tasks", So it abort the operation and throw an error message, But here my concern was like, w...

Deepika61 by Tera Contributor
  • 2611 Views
  • 10 replies
  • 1 helpfuls

Resolved! Update assignment group using flow designer

Hi ,  Hello I have a need:Use a flow designer to update the assignment groups I have a table A (mother) with an assignment group AThis table A mother is linked by related list to a child table I (Invoice) which can contain 1 or more children I My nee...

Pierre Midro by Tera Contributor
  • 1764 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to Restricting fields in list view

Hi, I need to Restrict the On Hold Reason Field in the List View.  In Detail : When the status is on hold then On Hold reason Field will be populate in the Incident form. This is working in Incident Form. But in the List View I am able to update the ...

SD30 by Tera Contributor
  • 2549 Views
  • 2 replies
  • 2 helpfuls

Resolved! How to hide a values of the Reference field using Script

i want to hide the certain locations of the Reference field to cnm_location table, Specific to one catalog item. As the variable is in variable set using in multiple catalog items ,reference Qualifier will not work how to achieve this by script?

Sudesh by Tera Contributor
  • 1771 Views
  • 2 replies
  • 2 helpfuls

Resolved! How to get the value of Label of a Table at client side ?

How to get the value of Label of a Table at client side ?The backend name of Label Field is 'label' only. To get table name we have g_form.getTableName(). How to get the table label name as shown in below scrrenshot. Please suggest  

Servicenow12 by Tera Contributor
  • 3899 Views
  • 18 replies
  • 0 helpfuls

Resolved! How to extract a particular string from a given Sentence

Hi All, I need to extract the below words from the given fixed format(Sentence) and store it in a variable LineWalk - RequestedFor(VIDYALAK@abc.com) -  OpenedBy(MANOJBAN@abc.com) Var A should contain LineWalk Var B should contain VIDYALAK@abc.com Var...

How to enable Change Mangement on PDI ?

I have a Personal Developer Instance (PDI) that I need to enable Change Management on.   This is to test an integration to my third-party application.   How do I enable Change Management?  The UI from my PDI looks entirely different from what I am ac...

OJ ROSS DUA by Kilo Contributor
  • 4553 Views
  • 12 replies
  • 4 helpfuls