Bulk Create Incidents

[kutvaram]

Hi All,

How to create bulk incidents using service catalog in ServiceNow?

Please share your thoughts.

Thanks & Regards,

Ram Prakash

[PrashantLearnIT]

Hi Ram,

                          You can write code in workflow itself, by using create task activity and select table as incident..

Mark Correct or helpful if it helps.

[dravvyramlochun]

Hello Ram,

You can try to develop a customised script using SOAP or REST and insert records in bulk using the insertMultiple function. You can read more about it on the following link: http://wiki.servicenow.com/index.php?title=SOAP_Direct_Web_Service_API#insertMultiple

Also another similar article can be found at :Bulk Incident Creation Advice

Thanks,

Dravvy

Please Hit like, Helpful or Correct depending on the impact of the response

[nayanawadhiya1]

Hey Ram,

Create a Catalog with required fields and ask for how many times you want to create (capture in a field).

Then in workflow use RUN SCRIPT -

Create the INC using the form fields.

Doubt what is the use of creating bulk INC from Service Catalog?

[kutvaram]

Hi Nayan / All,

In form, few fields are there. Also they will attach a excel file containing the details of the incident (which will be more than some number , say, 15).

How to create these incidents once they submit the form?

Ideas?

Thanks & Regards,

Ram Prakash