Busi rule is not Executing on the change table, when the changes are created by the system.

[Mainkanta]

I have created the after insert BR to update the owner group to other one. But that  businesses rule was not executing even though the all the conditions are met.

That was executing when i  created the change request manually with the same conditions. But That wasn't executing when the change requests are created by the system.

Please suggest on this.

Thanks

[Mainkanta]

No, i didn't tried by the Assignment rule. 

I'm not understanding what is blocking the BR execution for the system generated records?

Thanks

[James Chun]

First of all, I highly recommend using the Assignment Rule - it's built for configuring the initial assignment group/assignee.

In regards to your BR, this could be because of the order of engine/script execution. Your BR is executed prior setting those fields and hence it's returning false.

[Harish KM]

Hi @Mainkanta your BR must before update and remove current.update from your code. here your trying to update the group your not inserting any record,