Can any one tell about the single line text and multiline text in service catalog and difference between among them.

[Chandramouli2]

Can any one tell about the single line text and multiline text in service catalog and difference between among them.

[Mark Roethof]

Hi there,

The presentation of both differ. Just the height, and being able to have breaklines. Nothing more. Without additional attributes etc, Single Line could for example contain 255+ chars (which on platform UI string field would be multiline)

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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[Kunal Varkhede]

Hi, Chandramouli

The multi-line text variable creates a field that lets you enter multiple lines of text.

Example: multi-line text variable

The single-line text variable creates a field to enter a single line of text. For attributes supported by this variable, see variable attributes.

Example :single-line text variable

Please Mark Correct answer if it helps you.

Thanks and Regards,

Kunal.

[Mark Roethof]

Hi there,

Did this solve your question? Or do we need to follow-up on this?

Please mark this answer as correct if it solves your question. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark

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[Kunal Varkhede]

Hi Chandramouli,

One more differences is the ‘Max Length’ value that you set on the dictionary entry for the string field. Any string field with a max length value less than or equal to 255 will be rendered as a single-line text field. As soon as you hit 256 or more characters for the max length, the field is changed to a multi-line text field.

You can go through this link you get clear idea https://www.servicenowguru.com/scripting/client-scripts-scripting/maximum-length-large-string-fields-servicenowcom/

I hope it will help you. Thanks and Regards, Kunal.