Can we copy an image from our desktop and do a paste on the incident?

[Ravish Shetty]

Can we copy an image from our desktop and do a paste on the incident?

The Service desk team doesn't like the idea of taking a screenshot, saving the image and then uploading it to the ticket.

[puneetgoels1]

When you attach the image using the attachment clip it will be visible in the work notes. Is it what that you want?

[Jaspal Singh]

Hi Ravish,

Not sure if you did go through link once.

Thanks,

Jaspal Singh

Hit Helpful or Correct on the impact of response.

[SaiRaviKiran Ak]

Hi,

Below link may helps you:

Copy an image from the clipboard

Thanks,

Ravi

[Ravish Shetty]

looks like this feature is just limited to live feed.