Hi all,
Trying to make creating Change Task Templates in Standard Change Templates more efficient and wondering if there is a way to force specific Change Task values to show by default when creating a new Change Task Template.
Things I've tried:
* Found documentation on Standard Change Task Templates (https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/change-management/task/create-a-standard-change-task-template.html?cshalt=yes), but that just has the Change Task values field showing - you have to find every value you want to populate every time you create a template
* Creating a template for a template (so many templates!). That didn't work because it creates a Change Task Template to attach to the Standard Change rather than a template I can re-use when creating new Task Templates
* Using a UI Policy/Action pair with dot-walking from the std_change_proposal_task table to the std_change_proposal table fields we want to show. Even though I was able to create UI Policy Actions for the desired fields (ex: std_change_proposal.assignment_group), they did not show upon loading the form. UI Policy is acting on the std_change_proposal_task table, is always true, and acts upon load.
Would appreciate ideas to save the time of manually adding the fields we always want populated in our tasks to every task template.
Thanks!
Alex
