Hi,In ATF how to upload the Attachments in specific fields and how to set those into ATF. In the above screenshot with our providing the Attachment i can't submit the request. Kindly help me out how to achieve the same, please help me out with the st...
Hi folks,Please find the below screenshotNow My reequrement is if the time card is being inserted and Category Is Task_work then cost center field should be automatically updated to cost center value on the task record,(Cost Center is the reference f...
Hi,In reports Display table is not clearly visible. The header of the row is very light, so how do I make it dark.Is there any way to achieve thisPlease refer the screenshot. @Maik Skoddow @Mark Roethof @Gaurav Shirsat @tltoulson @Ankur Bawiskar...
Hi All, As per the requirement, I need to capture the "Operational Status" change information in Business Service table string field.I am able to get the answer in script include, but when I try to take that response in Client script it is not worki...
On submitting the Catalog form facing this kind of issue . And this is happening through this code. var grrequest = new GlideRecord('sc_request'); grrequest.get(current.request); //grrequest.addQuery('request', current.request); grrequest.r...
create a report of number of approvers per assignment group
Hello,As I am working on the change management form I can see there is a check box field named 'Outside maintenance schedule'.Can anyone help me to understand the use of that checkbox, i guess it is related to the schedule of the change but not able ...
Create a report for 1. Highest Number of Cis per Change 2. Average Number of Cis per Change
I have to create scheduled job for monthly basis to extend the Valid to date by 45 days if the article will expire within the next 30 daysPlease help!!
Hello,Recently I have started working on Change management, and there is a check box field 'Production system'.I wanted to know what is the use of that field in a change request, is it related to its flow/workflow or what? please help me with this. T...
We have set a teams icon(UI macro) for caller on incident form. When we click on the icon it redirects to person's chat on the teams with a message. It is working for old teams but not working for new teams. This is the link we use to redirect to t...
when search for the word "sop" in english languages, kb articles in other languages are coming up where meta data contain "sop". Could you please help on this.
Hello Guys! In a Record Producer in Servicenow, I want that if the user switches between the choices in a multiple choice variable, that the value in another multiple choice is reset immediately.So if the user switches to choice "orderer" from either...
I need to download the data which is stored in an array to Excel or CSV file through script. Can you please help me with the requirement. I have some custom 10 records data stored in array. When we click on button or link, So I need to download thos...
Hi all,I want to remove "Create Incident" from knowledge article.Where can I do this configration?
