Cancelling transaction Script include not working

[ankit_sharma487]

Hi Team,

i am trying to populate some field value from a User record via On Change catalog client script and getting this message in logs

Cancelling transaction #67630 /angular.do (cancelled by other transaction) angular.do?sysparm_cancelable=true&sysparm_type=sp_ref_list_data

[ankit_sharma487]

hi @Anurag Tripathi , i just posted above

[Anurag Tripathi]

Lets narrow down the issue step by step

firstly, please add a ,on on the script incldue and print ID (parameter value being passed from client)

And remove Json, just return a simple single value on the client and alert it on client.

this way we will check whether the call is complete and you are able to get to user record or not.

[ankit_sharma487]

i initially did same 

alerts provided response and its confirmed that its taking value from ref_requester and alerting it but

when it makes call to script include it doesnt print in log anything like sys_id of user or name of user / manager and doesnt alert anything in catalog client script rather shows JAVASCRIPT BROWSER ERROR

[ankit_sharma487]

let me run for one value and try without JSON and revert back

[ankit_sharma487]

same is happening this time also

In native UI also same happening

var MWNUserUtils = Class.create();
MWNUserUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {

	getUserDetails: function(){

		var id = this.getParameter("sysparm_id");
		gs.log('ankit-' + id);
		var gr = new GlideRecord("sys_user");
		gr.get(id);

		if (gr.next()) {


			//var dataArray={"manager": gr.getValue('manager'), "location": gr.getValue('location'), "department": gr.getValue('department') };
			//return JSON.stringify(dataArray);
			gs.log('ankit-'+gr.getDisplayValue('manager'));
			return gr.getValue('manager');
		}
		

	},	





	type: 'MWNUserUtils'
});

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
      return;
   }
	
	alert(g_form.getValue('ref_requester') ); 
   var ajax = new GlideAjax('MWNUserUtils');
	ajax.addParam('sysparm_name', getUserDetails);
	ajax.addParam('sysparm_id',g_form.getValue('ref_requester') );
	ajax.getXML(getResponse);
	
	function getResponse(response){
		var answer = response.responseXML.documentElement.getAttribute("answer");
		/*var obj= JSON.parse(answer);
		alert("response: " + obj.manager);
		g_form.setValue('ref_location', obj.location);
		g_form.setValue('ref_business_unit', obj.department);
		g_form.setValue('ref_reporting_to', obj.manager);*/
		
		alert(answer);
		g_form.setValue('ref_reporting_to', answer);
	}
   
}