Cat item Export > to show all data (variables, Available For, UI policies) to user friendly format

[mandamni]

Dear Community,

how to Export catalog item to display all relevant data, including variables, availability criteria, and UI policies, in a format that's easy to understand for users.

I've already utilized the built-in feature to export data in XML, CVS, Excel, PDF, and JSON formats. However, I need a more straightforward and user-friendly export for a non-technical stakeholder.

#ITSM

#catalog item

#Export

[Dr Atul G- LNG · Accepted solution]

Hi @mandamni 

No, there is no simple way to do this. What we used earlier, when creating the catalog item and gathering requirements, was an Excel sheet that we maintained every time there were any changes to the item. Now, we are using the same Excel sheet for enhancements as well. This is the only way, or alternatively, you can download it in PDF format, but that is not exactly suited for non-technical operations

[Rushi Savarkar]

Hello @mandamni 

Please find below article

https://www.servicenow.com/community/developer-forum/how-to-export-catalog-item-along-with-variables...

[mandamni]

Hi Rushi,

i do not want to copy and reuse the cat item. I only need an export that i can showcase to a stakeholder. 

[Dr Atul G- LNG · Accepted solution]

Hi @mandamni 

No, there is no simple way to do this. What we used earlier, when creating the catalog item and gathering requirements, was an Excel sheet that we maintained every time there were any changes to the item. Now, we are using the same Excel sheet for enhancements as well. This is the only way, or alternatively, you can download it in PDF format, but that is not exactly suited for non-technical operations

[mandamni]

Many thanks. I believe I will grant them access to the Test platform, and that will be all.