Cleaning up Dashboards - need help (delete a dashboard group)

[jfranche]

We have built up a mess of dashboards (180 of them).  And people can see too many dashboards (e.g. like many of the system MID dashboards, or a bunch of CMDB dashboards they don't need, or test dashboards someone created).  It makes the system messy for them, as we want to focus them on a small number of effective dashboards.

#1 Dashboard Groups -- I wanted to start this cleanup by reducing the number of Dashboard groups.  Some people have created test or one off groups, so I want to remove those and consolidate dashboards cleanly.  We also have a large number of dashboards not in any group (empty).

Where in the system do you go to simply delete a dashboard group (that has no dashboards in it any longer)?

UPDATE:  I found the table pa_dashboards_group.list, which I think will let me see all of the groups, and delete them. 

I am now trying to figure out the best way to figure out which dashboards are never used to reduce the number.  And also, its weird how I have a litter of dashboards from over the years.   It is hard to know what is OOB or that I should keep or not (or what dashboards I might be missing that could be useful).

[Abbas_5]

Hello @jfranche,
Please refer to the below link:
https://www.servicenow.com/community/platform-analytics-forum/to-find-old-or-inactive-reports-and-da...

If it is helpful, please mark it as helpful and accept the correct solution.

Thanks & Regards,
Abbas Shaik

[AndersBGS]

Hi @jfranche ,

Please utilize the work created by Adam Stout described here: https://www.servicenow.com/community/performance-analytics-blog/tracking-and-reporting-on-dashboard-...

This will give you the overview of which dashboards are utilized and which are not over time.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders 

[jfranche]

Thanks guys.   I am always shocked how much work has to be done to figure out simple things in ServiceNow.   I just want to maintain good hygiene of reports and dashboards.   I have heard many companies complain about the same thing, and a whole session at the conference had to be created where someone had to create a ton of custom panels and scripts.   

We don't have a team of ServiceNow developers. 

All that said, I appreciate the direction, and we may try some of the above.   I guess I was hoping for something a bit more simple.