Company logo different for different company user

Harish Goutham
Kilo Guru

HI

 

      I have created a company profile and made changes to the logo, which shows up on the left side. but i have an issue . whenever a user who has a difffernt company logs in the logo changes to his company's profile. I need the instance to show the same logo for every user. For example consider the logo should be service now's.

Company logo.JPG

 

But when i impersonate a person with company as IBM   his logo shows up like this

 

IBM user logo.JPG

The user's profile

user profile.JPG

Please help

 

Thanks

Harish

 

Pradeep Sharma

1 ACCEPTED SOLUTION

User150433
Tera Guru

The other option to handle this is by modifying the logic of "getBannerSrc" function in "MyCompany" script include.   The function should look like this.



getBannerSrc: function() {


        //return this.getReference("banner_image", "glide.product.image");


    return gs.getProperty("glide.product.image");


  }




Thanks,


Amit


View solution in original post

10 REPLIES 10

marcguy
ServiceNow Employee
ServiceNow Employee

If you remove the IBM logo from the company record, have you tried that? does it display blank then or the default logo?


Hi


  I tried that , it displays the Original logo which i need it to display. But i   have so many companies in the table and cant delete them manually. is there any configuration that we can change ?



Thanks


Harish


yes, could be painful, those images will be stored in the System UI = Images module so may be easier to remove them there (db_image)



According to the wiki, the system properties are overriden by the 'my company' record:



http://wiki.servicenow.com/index.php?title=Modifying_the_Banner#Overview


Hi


    That i can do but i need to stop that from happening .. Do you have any idea as of how to do it?



Thanks


Harish