Hello everyone, Our requirement is to enable the CAB Manager (as defined in the CAB definition record) to Approve or Reject changes during a CAB meeting.As shown in the attached screenshot, when we impersonate the CAB Manager and start the meeting, w...
On a catalog item I'm using a list collector to return one or multiple variables from a custom table. I'm running a simple client script to convert this result to a string (.toString()) and then populating a custom field with the result. The problem ...
I'm trying to look for the page where the below screenshot is configured. I wanted to add some kinda wording to reach out to our help desk in case there is an outage on ServiceNow. Does anyone know where this page is?
REQUIREMENT : For every hour automatically assign analytics_admin role for users who don't have analytics_admin or analytics_viewer role. SOLUTION: Step 1 — Navigate to Scheduled JobsAll → System Definition → Scheduled JobsStep 2 — Create New JobCli...
So what we are trying to do is when ever we add a user to a group. It shows all roles assigned from that group as inherited as true.We are trying to see where exactly is the script which sets this inherited as true and we need to make that to false e...
Hi Community, Here my requirement is , for a catalog item "requested for" should allow multiple selections, if they select 4 users all those 4 users email id should get populate in "requested for email" . I have written script include and on change c...
Hi Community, This was the notification created on "sc_Req_item" table . So , here whenever user click on the link from body to approve through outlook mail, then it should automatically change the sub status in ritm . How it is possible here ? plea...
Hi Community, I want the excel of all the tickets that are created in the years of 2025 , they are 1 lakh + records. Can anyone please suggest how to download it in one excel sheet. @Ankur Bawiskar Regards,Tulasi
Dear Community members, What is perceived as lead time?How Many lead times and to be used at which juncture? In ServiceNow we have states:Draft -> Acceptance -> Preparation -> Build -> Test -> Approval -> Implementation ->Closed CAB presentation Lead...
Which Of the following are not included in an Update Set by default?A. HomepagesB. DataC. Published WorkflowsD. Business RulesE, schedulesF, Database changesG. Related ListsH. Report Definitionsl. scheduled jobJ. Client Scripts K. Views
I have created an onSubmit catalog Client Script to show an alert if a field is not filled by the user. However, when I make that field mandatory from the Variable settings, the alert does not appear. I also tried using a catalog Client Script and ...
Hello Everyone, I'm importing data from a JSON file using a Data Source and Transform Map. I have two fields set as coalesce: x and y. These two fields always have values in the incoming data, and are mapped correctly. what I need to achieve is If a...
I have a requirement to translate catalog options into Spanish or English based on the user’s location. In the catalog variable, I have currently configured the options in Spanish to support more accurate browser-based translations. Additionally, the...
Hi everyone,I’m facing an issue with provider notifications in ServiceNow. When a provider notification is triggered, it is also being sent to users who are simply following the record, even though these users are not included in the notification’s r...
Hi All, I am facing issue in setting value in this 'eim_id' field which is a reference field. but, i'm getting this value in the script include response, eim_sys_id from SI is mapped to 'eim_id' from CS. Alert response : data===>{"u_eim_application_i...