Company logo different for different company user

[Harish Goutham]

HI

      I have created a company profile and made changes to the logo, which shows up on the left side. but i have an issue . whenever a user who has a difffernt company logs in the logo changes to his company's profile. I need the instance to show the same logo for every user. For example consider the logo should be service now's.

But when i impersonate a person with company as IBM   his logo shows up like this

The user's profile

Please help

Thanks

Harish

Pradeep Sharma

[Anurag Tripathi]

Harish,

Try this, go to dictionary and search for

table = core_company && column name = banner_image

mark that field as active= false.

It should solve your issue.

[Harish Goutham]

Hey Thanks all the only way that i could do is to delete the company image.

Thanks

Harish

[User150433 · Accepted solution]

The other option to handle this is by modifying the logic of "getBannerSrc" function in "MyCompany" script include.   The function should look like this.

getBannerSrc: function() {

        //return this.getReference("banner_image", "glide.product.image");

    return gs.getProperty("glide.product.image");

  }

Thanks,

Amit

[Harish Goutham]

Hi Amit

        I tried that . even made that script include as inactive still the logo keeps overdidden . Can u suggest me an alternative?

Thanks

Harish

[User150433]

I just tried it on Demo006.. try impersonating Abel Tuter Company of this user is "ACME South America" and I've set the different banner on that company but you'll see the default banner image.