copy work notes to short description form one catalog task to another catalog task

[karishmashaik]

Hi all,

I have a requirement, copy the work notes content to short description form one catalog task to another catalog task ,copy the work notes to short description form TASK1 to TASK2 and to TASK3.

please help me on this 

Thanks,

karishma.

[karishmashaik]

Hi Rohila Voona,

It's not working ,work notes content is not copied in description in one sc_task to another sc_task when state is close complete.

please help me on this,

Thanks,

karishma.

[Voona Rohila · Accepted solution]

Hi 

above code is to copy worknotes to another task wornotes.

try below code

var grScTask = new GlideRecord('sc_task');
grScTask.addEncodedQuery("request_item=" + current.request_item +"^sys_id!=" + current.sys_id);
grScTask.query();
while (grScTask.next()) {
    grScTask.short_description = "Worknotes from " + current.number + " : " + current.work_notes.getJournalEntry(1);
    grScTask.update();
}

[Voona Rohila]

Did you get chance to check my answer?

If your issue is resolved now.

If yes, can you please mark appropriate response as correct for others who may have a similar question in the future and close this unresolved thread.

If not, please let us know if you need any other help

[Mahesh23]

Hi @karishmashaik ,

Try flow designer

Regards,

Mahesh