Create a flow for user and supervisor approval

[User_267]

Hi all,

We have two catalog item's, after request submission it will go for approval.

First scenario -For First catalog item- manager field will be there ( requestor will select and it will go for approval for that selected user and it will be assigned to assignment group).

Second scenario -for second catalog item there is user field( if user selects any person name (ex:xyz) then  xyz manager has to approve request and it will be assigned to assignment group).

So there are multiple catalog items with above use cases.

Can we create a standard flow for this? So that we can use that flow directly if we get above scenario's. How to configure above scenario's 

[Dr Atul G- LNG]

Hi @User_267 

First scenario -For First catalog item- manager field will be there ( requestor will select and it will go for approval for that selected user and it will be assigned to assignment group).

Atul:  SN Flow Designer provide this OOTB now as part of sub flow, called Service Catalog Manager approval. ( Fully NO CODE)

Second scenario -for second catalog item there is user field( if user selects any person name (ex:xyz) then  xyz manager has to approve request and it will be assigned to assignment group).

Atul: For this, you need to Get Catalog variable, and use the same in Ask for Approval Flow Action.

[User_267]

I want both scenarios in flow designer, so that I can reuse that flow for multiple catalog items 

[Dr Atul G- LNG]

Yes, why not.

1st is OOTB and second one you can create.

So like this way

Create new flow

- 1 Action: Sub Flow - Manager approval

-2  Ask Approval. 

https://youtu.be/F6w0jRLyBuw

[User_267]

So I cannot create 1st and 2nd requirement on the same flow?