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09-09-2020 12:24 PM
Hi,
Im looking to create a report to show an Resolution trend like how many tickets were resolved the sameday, how many tickets were resolved in 3 days and so on.
Solved! Go to Solution.
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09-09-2020 08:02 PM
Hi Vijay - Create a report as below,
Data --> select "Incident" table and select
type --> as bar chart.
Configure -- >group by "Resolved"
Aggregation = count
you will get the report like this,
Regards,
PaulSylo
To be is to do. To do is to be.
PaulSylo
To be is to do. To do is to be.
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09-09-2020 08:02 PM
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09-13-2020 08:57 AM
Thanks
