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09-09-2020 12:24 PM
Hi,
Im looking to create a report to show an Resolution trend like how many tickets were resolved the sameday, how many tickets were resolved in 3 days and so on.
Solved! Go to Solution.
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09-09-2020 08:02 PM
Hi Vijay - Create a report as below,
Data --> select "Incident" table and select
type --> as bar chart.
Configure -- >group by "Resolved"
Aggregation = count
you will get the report like this,
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !
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09-09-2020 08:02 PM
Hi Vijay - Create a report as below,
Data --> select "Incident" table and select
type --> as bar chart.
Configure -- >group by "Resolved"
Aggregation = count
you will get the report like this,
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !
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09-13-2020 08:57 AM
Thanks