Difference between OrderNow (Service Catalog) and Submit Button(Service Portal)?

kutvaram
Tera Expert

Hi All,

May I know what is the difference between "Order Now" Button in Service Catalog (Normal View) compared to the "Submit" button in Service Portal?

Because, I have a catalog client script written on onSubmit() of a form which is working correctly in normal view but not in the service portal. 

Thoughts?

Thanks & Regards,

Ram Prakash

8 REPLIES 8

If you think this is the only way then you could try this dirty hack

 

var status = false;

 

//GlideAjaxCallHere

//CallBackFunction

function callBack(res){

//processResponse

status = true;

}

while(!status){}

 

//rest of the code here

Hi Gurpreet,

I am going to try that via Workflow.

Is that possible to create multiple RITM via Workflow based on the List Collector Value (number of selection in it)?

Thanks & Regards,

Ram Prakash

vintotz
Tera Contributor

have you configured the client script UI Type to All?

 

find_real_file.png

Yes it is already in "All" UI Type.