Download the KB article with images from portal

sowmya25
Tera Contributor

‎11-27-2023 04:21 AM

Download the KB Article with images from portal .

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-27-2023 04:51 AM

Hi @sowmya25 

 

What is your question here? Are you getting any issue?

 

Give a try in PDI once if the above one your issue. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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sowmya25
Tera Contributor
In response to Dr Atul G- LNG

‎11-27-2023 05:28 AM

I need to download the KB article from portal. I have tried the solution from the below link,  I can download the KB article but unable to the get the pdf with images.

https://www.servicenow.com/community/itsm-forum/export-kb-article-as-pdf/m-p/671972

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to sowmya25

‎11-27-2023 06:08 AM

Hi @sowmya25 

https://www.servicenow.com/community/itsm-forum/unable-to-view-images-when-exporting-knowledge-artic...

https://www.servicenow.com/community/knowledge-forum/how-to-download-kb-article-with-images-in-pdf/t...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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