Email Notifications triggering

[Sarah Bouil]

Hi,

Multiple Notifications are triggering, Under Who will receive tab, in Groups: 'Test123'' added and the group contains 3 members. So 3 email are triggering when I check the Emails logs, but it should sent only one to all group members.

Custom Notification is created on: sysapproval_approver table

When to send: Record inserted or updated

Inserted is True(Ticked) only

Updated is False(Unticked)

Kindly help me to fix this issue.

[Sarah Bouil]

We dont have workflow in Change. so is there anyway we can do?

[Phanindra N]

Then how the approvals are triggered, can you give that screenshot.

[Sarah Bouil]

My requirement is, when a approval task is generated I need to send email notification all group members so that they will click on approve link, once they click on approve link it should redirect to sysapproval_approver record so that they will aprrove or reject it. Kindly help on how to achieve it?

[Phanindra N]

In that case you need to send multiple notifications one for each user in the group, as the approval link is different for each user.

[Sarah Bouil]

If possible can you help me with the steps or any script?